Technical Support Manager - Customer Success Lead
Listed on 2026-10-17
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Cribl is seeking a Technical Support Manager to lead a highly technical support team focused on customer success. You will mentor engineers, manage escalations, review metrics, and contribute to processes to ensure on-time, high-quality support.
The role requires on-call duties and a passion for elevating team performance. Join Cribl's remote-first culture, collaborate with cross-functional teams, and help drive SLA, CSAT, and overall customer satisfaction through strong leadership and technical
We would love to welcome a new Technical Support Manager
- Customer Success Lead to our team in Washington, DC, United States.
We are currently recruiting a Technical Support Manager
- Customer Success Lead for our team in Washington, DC, United States.
This is an excellent role to take on the Technical Support Manager
- Customer Success Lead role at Cribl.
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