Senior ITSM Analyst — Helix Remedy, KBR & Workflows
Listed on 2026-10-17
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IT/Tech
IT Business Analyst, Systems Analyst
Tetrad Digital Integrity (TDI) in Washington, DC, seeks a Senior ITSM Analyst to drive Knowledge-Based Resolution (K ) within Helix ITSM and lead Smart IT workflow modernization across service management, platform engineering, and operations to deliver scalable knowledge and workflow solutions.
This hands-on role requires Helix/Remedy expertise, strong ITIL discipline, and the ability to guide change enablement, adoption and rollout planning.
Are you ready to take on the Senior ITSM Analyst — Helix Remedy, K & Workflows role at Tetrad-Digital-Integrity-LL?
This posting is for the Senior ITSM Analyst — Helix Remedy, K & Workflows role at Tetrad-Digital-Integrity-LL, based in Washington, DC, United States.
We are looking to fill the Senior ITSM Analyst — Helix Remedy, K & Workflows position at Tetrad-Digital-Integrity-LL in Washington, DC, United States.
The Senior ITSM Analyst — Helix Remedy, K & Workflows role at Tetrad-Digital-Integrity-LL is now open for applications in Washington, DC, United States.
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