IT Helpdesk Technician II — VIP Desk
Listed on 2026-10-17
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Chenega MIOS in Washington, DC is seeking an IT Helpdesk Technician II – Service Center to provide in-person desktop support for FCC HQ and GB campuses, handling Tier II troubleshooting and workstation setup.
You will respond to end-user tickets, document incidents, and monitor SLA compliance while delivering professional, customer-focused service and training to users.
This role requires US citizenship and the ability to obtain Public Trust clearance, with a preferred CompTIA A+ certification.
We are looking to fill the IT Helpdesk Technician II — VIP Support Desk position at Chenega Professional Services Strategic Business Unit in Washington, DC, United States.
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