Technical Program Manager; TPM

Overview

LMI is seeking a Senior Technical Program Manager (TPM) to lead the delivery of LMI's technology portfolio supporting the United States Postal Service (USPS). USPS operates the nation's largest delivery and logistics network and is in the midst of a multi-year modernization effort to improve service reliability, transform the customer experience, and achieve long-term financial sustainability. The TPM will be LMI's senior technical leader on this account: owning the end-to-end deployment of technology solutions into the USPS environment and serving as the trusted advisor who connects hands-on engineering execution to USPS mission and business outcomes.

This is a hands-on leadership role for a professional who can lead the deployment of a diverse portfolio of enterprise technologies into a large, complex federal environment, including Service Now, the Microsoft ecosystem (Microsoft 365, Power Platform, Azure), AI-enabled and agentic solutions, custom software applications, AI-assisted software engineering approaches, and commercial off-the-shelf (COTS) products. The TPM manages a portfolio of concurrent technology projects and deployments, sets and enforces best practices across software development, customer/user experience (CX/UX) design, security, and release management, and is personally accountable for the cost, schedule, quality, and adoption of every solution the team delivers.

Equally important to the technical mandate is customer management and relationship building. The TPM builds and sustains strong working relationships with USPS stakeholders, translating their needs into actionable solution roadmaps, communicating clearly across both technical and non-technical audiences, driving consensus, and continuously demonstrating value. The role demands someone who thrives in an environment that emphasizes building, deploying, and iterating in parallel, and who can own the full solution lifecycle alongside the client.

This senior leadership role reports to the LMI USPS Account Lead and serves as LMI’s primary technical leader on the account. The position oversees a portfolio of multiple concurrent technology initiatives and leads a multidisciplinary team of engineers, architects, designers, analysts, and subcontractors.

The TPM has broad authority to set delivery standards, prioritize and sequence work, approve technical approaches, elevate risks to USPS and LMI leadership, and recommend staffing and resource decisions. The role interacts regularly with USPS senior IT and business stakeholders at the director and executive levels.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

• Portfolio Delivery & Execution
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  • Serve as LMI's senior technical lead and primary technical point of contact for the USPS account.
  • On-time, on-budget delivery of technology solutions into the USPS production environment across multiple platforms and technologies.
  • Build and sustain trusted relationships with USPS stakeholders, acting as the senior advisor on…