Business Systems Analyst III

Job Description

This Job is 6 months and potentially can go permanent.

We have an outstanding Contract position for a System Administrator to join a leading Company located in the Washington, DC surrounding area.

Pay Rate: $61.00

US Citizenship is required.
Candidate must possess an Active Public Trust.

• Administer and support core business applications: iManage, eRooms, Confluence, and Jira.
• Perform system configuration, updates, and patches to ensure applications are running at peak performance and meet business needs.
• Troubleshoot issues related to application performance, user access, and integration between systems.
• Monitor system health, logs, and performance metrics, identifying and resolving any potential problems or bottlenecks.
• Manage user accounts, permissions, and roles to ensure proper access control.
• Regularly assess system performance and implement improvements to optimize the speed, efficiency, and reliability of the applications.
• Ensure proper backup and disaster recovery procedures are in place and tested for business applications.
• Help configure and maintain custom workflows, automations, and add-ons in Confluence and Jira to enhance team productivity.
• Create and maintain documentation for system configurations, processes, workflows, and troubleshooting procedures.
• Regularly review and apply software updates, patches, and security fixes to ensure applications remain secure and up-to-date.
• Participate in change management processes, ensuring smooth transitions when new versions or configurations are implemented.

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
• 3-5 years of experience in administering business applications, specifically iManage, eRooms, Confluence, and Jira, or similar systems in an enterprise environment.
• Proficient in administering and supporting iManage, eRooms, Confluence, and Jira.
• Familiarity with SQL and basic scripting (e.g., Python, Power Shell) for automation and troubleshooting.
• Experience with system monitoring and performance tuning for business applications.
• Basic knowledge of networking concepts, security practices, and integration techniques.
• Strong diagnostic skills to identify issues and implement timely solutions in business-critical applications.
• Ability to work cross-functionally with different teams, including IT, development, and business units, to implement solutions and enhancements.
• Excellent verbal and written communication skills to document processes, collaborate with team members, and provide end-user support.
• Ability to handle multiple tasks and priorities, managing both day-to-day support as well as long-term project initiatives.

• Experience with application-specific scripting or configuration (e.g., Jira workflows, iManage document management customization).
• Familiarity with ITIL framework or similar methodologies for IT service management.
• Experience with cloud-based implementations or hybrid environments for business applications.

TAD PGS partners with government agencies and industry leaders on critical projects across the country. Our employees have the opportunity to contribute to meaningful initiatives, develop valuable skills, and work alongside talented professionals in a collaborative, supportive, and mission-driven environment. At TAD PGS, our people are at the heart of everything we do. We are committed to providing rewarding career opportunities, competitive compensation, professional development, and a culture built on respect, integrity, and teamwork.

Whether you are just starting your career or bringing years of experience,…