Lead IAM Systems Analyst

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We are currently seeking a Lead IAM Systems Analyst to join our team in Seattle, Washington (US-WA), United States (US).

This highly visible role serves as the central liaison between business stakeholders and the technical IAM Engineering team. The individual acts as the "Product Owner" for the Identity & Access Management (IAM) domain, leveraging expert-level technical knowledge of IAM platforms and strong systems analysis skills to drive daily operations, project delivery, and strategic product evolution.

Act as the daily sounding board for IAM rules, schedule, and provisioning through theSailPoint IIQ (CAPS) or similar platform.

Serve as the "product owner" for IAM Engineering on Sprint scope, actively curating theIAM Jiras to define what has been delivered and prioritizing what is in scope to fix orenhance.

Lead daily IAM stand-up meetings to prioritize work across Service Now incidents, tickets,and IAM Jira items.

Lead retrospectives for continuous improvement of IAM processes and team performance.

Proactively determine and resolve blocking issues on IAM incidents, requests, or enhancements by collaborating with business owners and other technology teams.

Possess a deep understanding of how SailPoint lifecycle, tasks, roles, and rules alreadyfunction to accurately answer questions regarding future design or the rationale behindcurrent configurations.

Provide leadership, guidance, and research to manage assigned IAM projects, adhering to System Development Life Cycle (SDLC) methodology guidelines.

Troubleshoot, analyze, and gather requirements for optimal IAM solutions, providing leadership to resolve complex technical issues

Work with managed services or vendor teams (e.g., CDW) to identify improvements, risks,or enhancements based on their subject matter expertise in IAM platforms.

Provide active feedback and troubleshooting on incidents or requests assigned to IAMEngineering, clarifying technical requirements with the team as needed.

Coordinate directly between business stakeholders and the IAM Engineering team todefine the scope, priority, impact, and design for fixes and requests

Represent IAM (IT Security) on cross-team efforts and troubleshooting, specificallycoordinating with teams managing systems like Workday P&C, Epic, Lenel, Network Infrastructure, Okta, and Exchange Online.

Consult with internal staff and management to assign and prioritize needs based onhospital-wide/organizational objectives and initiatives.

Ensure users and stakeholders are adequately informed of initiatives, status, and operational impacts.

Ensure all IAM changes are validated and safe for production, including strict adherence to RFC approvals, deployment notifications, and build/peer reviews

Document requests and findings, and facilitate training/education on application issues.

Integrate business needs with technology and standards related to identity creation,deletions, vaulting, and password management.

Support the larger IT Security team from an IAM perspective on capabilities and prioritytasks.

7+ years’ experience in an Information Services environment4+ years’ experience focused on Identity and Access Management.

Technical Expertise Minimum of 4 years’ experience with

SailPoint engineering and/or architecting, specifically SailPoint Identity Now (IDN)…