Senior Software QA Specialist

Open Eye, the cloud video platform company, provides solutions for video security, businessintelligenceand loss prevention. For over 20 years,Open Eyehas been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world.

Open Eye'ssolutions are available globally through a trusted network of certified service providers.

Open Eyeis a subsidiary of  Learn more at

This position is responsible for assisting software developers in testing software and hardware products as well as verifying customer use scenarios and requirements. Supports and adheres to the Open Eye Code of Ethics and Business Standards. At Open Eye, our Senior Software QA position will work out of our Liberty Lake, WA headquarters.

• Conducts Agile QA for bugs and stories completed by the development team
• Interfaces with support and project management to diagnose and report customer issues
• Participates in Agile sprint planning and execution
• Creates and executes test plans based on software acceptance criteria
• Works with members of a project team to identify and qualify customer use cases/environments
• Manages testing of major feature development including coordination with junior testers
• Evaluates software and firmware applications for feature deviations from existing test plans
• Recommends updates, fixes and improvements to existing test plans as needed to ensure accuracy
• Configures and monitors long term and integration tests
• Assists and mentors other Software QA Specialist I's and II's
• Works with QA management to ensure SQA best practices are upheld in day-to-day operations
• Performs all other duties/responsibilities as necessary or assigned

Formal Education, Certification/Licensure, and Prior

Experience:

to perform this job successfully, an individual must have:

• High School Diploma or a General Education Degree
• A minimum of8–10yearsrelated experience and/or training
• Familiarity with web applications and web terminology
• Working Knowledge of:
  
  Hardware and Software troubleshooting
  
  Windows, Linux & mobile operating systems SQL Query,VSCode, Postman knowledge
  
  Computer hardware component & networking terminology
  
  Internet and web applications
  
  Open Eye

• The pay range for this opportunity is $25.00 - $30.00/hr.
• In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Casual dress
  
  Medical, dental,vision,& prescriptionbenefits starting day 1!
• Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• Company paid short-term/long-term disability, AD&Dand life insurance.
• Paid maternity and paternity leave.
• 15 Days of Paid Vacationaccruedper year (increases after year
  3)
• Paid Sick/Wellness time isaccruedat a rate of 1hourevery 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year.
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free  system for your home!
• Open Eye values working together and collaborating in person.
• Our employees work from the office 4 days a week.

Open Eyeis an Equal Opportunity Employer In connection with your application, we collect information that identifies,reasonably relatestoor describes you ("Personal Information"). The categories of Personal Information that we may collect…