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Onsite Help Desk Specialist - DHS IT Support

Job in Washington, District of Columbia, 20022, USA
Listing for: General Dynamics Information Technology, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Onsite Help Desk Specialist - 24/7 DHS IT Support

General Dynamics Information Technology, Inc. is seeking a Help Desk Specialist to provide 24x7x365 support for a Federal customer in Washington, DC. The role requires on-site presence at Gallery Place Metro area and involves incident management using Service Now and coordinating with Tier 2 support.

Primary duties include user assistance, issue troubleshooting, and accurate ticketing. Candidates should have 3+ years of relevant experience, an associate degree or equivalent, and ITIL/Security+ or

This opening is for the Onsite Help Desk Specialist - 24/7 DHS IT Support role at General Dynamics Information Technology, Inc.

We are looking to fill the Onsite Help Desk Specialist - 24/7 DHS IT Support position at General Dynamics Information Technology, Inc. in Washington, DC, United States.

The Onsite Help Desk Specialist - 24/7 DHS IT Support role at General Dynamics Information Technology, Inc. is now open for applications in Washington, DC, United States.

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