Service Desk Manager - Enterprise ITIL Lead; Onsite DC)
Listed on 2026-10-18
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IT/Tech
IT Support, IT Project Manager, Systems Administrator
Network Designs Inc. seeks a Service Desk Manager to lead enterprise IT support, drive ITIL-based processes, and manage multi-tier teams in a mission-critical federal environment. The role requires US citizenship, ability to obtain a Public Trust, and onsite work in Washington, D.C.
You will oversee incident, problem, and change management, mentor staff, and deliver executive-facing metrics while aligning with governance and security requirements.
This posting is for the Service Desk Manager
- Enterprise ITIL Lead (Onsite DC) role at Network Designs Inc., based in Washington, DC, United States.
The following position is for a Service Desk Manager
- Enterprise ITIL Lead (Onsite DC) with Network Designs Inc.
Our organisation is growing, and we are hiring a Service Desk Manager
- Enterprise ITIL Lead (Onsite DC) in Washington, DC, United States.
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