Title Health Plan Epic Tapestry App Analyst II

1101 Vermont Ave NWSuite 1200

Washington, DC 20005

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10015 Information Resources Pay Range $97,947.20 - $The Application Analyst II serves as a key member of the HSCSN technology team, supporting and optimizing application solutions that enable health plan operations, regulatory compliance, and strategic initiatives. Working closely with operational, clinical, financial, technology, and analytics stakeholders across the health plan, this role is responsible for the configuration, maintenance, testing, implementation, and ongoing support of business applications supporting claims, membership and eligibility, provider operations, utilization management, care management, appeals and grievances, and other core business functions.

The Application Analyst II partners with business and technical teams to understand requirements, analyze complex business processes, recommend solutions, and lead application enhancements that improve operational effectiveness, regulatory compliance, and user experience. The role serves as a subject matter expert for assigned applications and workflows, providing advanced troubleshooting, issue resolution, testing coordination, and implementation support while ensuring system functionality aligns with business and operational needs.

The successful candidate combines strong analytical, technical, and communication skills with demonstrated experience supporting healthcare technology solutions and enterprise business applications. Experience supporting healthcare provider, payer, or enterprise business applications is preferred.

Experience with Epic technologies is a plus.

The Epic Application Analyst II supports the design, build, testing, validation, maintenance, and ongoing support of Clinical or Revenue Cycle applications. Under guidance from senior analysts and team leads, this role assists in system configuration, troubleshooting, and end-user support to ensure effective use of the application. The analyst collaborates with interdisciplinary teams, gaining exposure to clinical, financial, and operational workflows while contributing to system optimization and user experience improvements.

Minimum Education Bachelor's Degree Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience. (Required)
Minimum Work Experience3 years Three (3) years of experience in the analysis, design, build, testing, and maintenance of Epic EMR or other EMR applications, with a strong understanding of healthcare workflows related to electronic medical record systems. (Required)3 years Preferred:
Working knowledge and subject matter expertise in the assigned operational department area. (Preferred)
Required Skills/Knowledge Analytical & Problem-Solving Skills – Strong capability to assess complex issues, troubleshoot system functionalities, and develop practical solutions that optimize healthcare and revenue cycle workflows.

Communication & Interpersonal Skills – Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams, document processes clearly, and engage stakeholders with varying levels of technical expertise.

Project Coordination & Time Management – Proven ability to manage multiple tasks and independently coordinate projects of varying complexity, ensuring that objectives are met on time and with high quality.

Healthcare & Revenue Cycle Knowledge – In-depth knowledge of healthcare operations, clinical workflows, and revenue cycle processes, with the ability to leverage Epic systems to align with organizational goals and needs.

Adaptability & Resilience – Ability to adjust priorities…