Tier 1 IT Help Desk Agent – Service Excellence
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support
SAIC is seeking capable Call Center professionals to join the Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent acts as the first line of contact for DOT users, handling IT service desk requests via phone and email.
The role requires strong communication, problem solving, and teamwork, with shifts Monday to Friday from 7am to 7pm EST. Target salary is up to $40,000, commensurate with experience.
This is a genuine position to take on the Tier 1 IT Help Desk Agent – Service Excellence role at SAIC.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
This opportunity is part of our work in Sales, Other.
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