Network Support Engineer; Tier 1
Listed on 2026-10-20
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IT/Tech
IT Support, Technical Support
Cogent Communications is seeking a Customer Support professional in Washington, DC to handle incoming calls for Layer 1–3 services, diagnose issues, and document actions taken. The role requires strong communication and customer-service skills and may include weekend shifts.
You will manage a ticket queue, collaborate with internal teams and vendors, and strive for swift resolutions while maintaining clear, professional interactions with customers.
The Network Support Engineer (Tier 1–3) position in the IT & Technology field is open for applications.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 65.000 - 80.000.
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