Medical Interpreter -Amharic​/English - PRN Washington DC - On site

Position: Medical Interpreter -Amharic/English - PRN (As Needed)- Washington DC - On site

Job Description

Medical Interpreter - Amharic/English - PRN (As Needed)- Washington DC - On site (240001RQ)

The Medical Interpreter will provide language interpretation services to patients, families and staff in critical, acute, or chronic medical situations as needed. The Medical Interpreter will provide services in person, telephonically or via video remote to assist patients and families in their interactions throughout the hospital.

Qualifications

• Minimum Education: Bachelor's Degree or equivalent years of experience (Required)
• Minimum
  
  Work Experience:
  
  1 year Experience as interpreter for individuals in critical situations (Required)
• Required Skills/Knowledge: Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH. (Required)
• 40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required)
• Bilingual capability English/Amharic Medical Interpreter;
  Understands medical terminology.

Functional Accountabilities Patient Care

• Facilitate communication among patients, families, and staff.
• Interpret directly and accurately, without omissions, addition or interference with communication.
• Manage assignments independently without close supervision; maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in the discussion and their individual roles.
• Set limits appropriately; maintain professional boundaries as interpreter; maintain patient, family and staff rights to confidentiality privacy.
• Translate quickly and accurately patient-specific discharge instructions, physician and nursing instructions, and care instructions.

Staff Interpretation Services

• Educate staff in use of interpreter and available interpretation services.
• Communicate with staff about staff needs and patient/family needs.
• Advocate for patients/families with staff to facilitate continuity of care.
• Assist staff to become increasingly culturally sensitive.

Administrative

• Effectively coordinate and schedule interpretation requests
• Prepare daily schedules for interpretation assignments
• Keeping and organizing interpretation requests and reports
• Accurately document interpretation assignments in all systems and databases used and required by the program
• Perform dispatching duties for the Language Services program as assigned

Organizational Accountabilities

• Anticipate and responds to customer needs; follows up until needs are met
• Demonstrate collaborative and respectful behavior
• Partner with all team members to achieve goals
• Receptive to others’ ideas and opinions
• Contribute to a positive work environment
• Demonstrate flexibility and willingness to change
• Identify opportunities to improve clinical and administrative processes
• Make appropriate decisions, using sound judgment
• Use resources efficiently
• Search for less costly ways of doing things
• Speak up when team members appear to exhibit unsafe behavior or performance
• Continuously validate and verify information needed for decision making or documentation
• Stop in the face of uncertainty and take time to resolve the situation
• Demonstrate accurate, clear and timely verbal and written communication
• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

District of Columbia-Washington

Work Locations

CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Job

Administrative Support / Customer Service

Organization

Position Status : R (Regular) - O - PRN

Shift :
Variable

Work Schedule :
Variable

Full-Time Salary Range

45614.4 - 76024

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here:

Know Your Rights Pay Transparency Nondiscrimination Poster.

Children's National Hospital maintains a policy of ensuring a “drug‑free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana.

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