Deputy Chief of Staff, Operations

The Deputy Chief of Staff (DCOS), Operations, VBA reports to the Chief of Staff and provides executive leadership, guidance and direction to all the organizations throughout VBA. Serves as the full deputy to the Chief of Staff and serves as an advisor to the Under Secretary for Benefits and the Principal Deputy Under Secretary for Benefits on the development and implementation of VA/VBA-wide policies, programs, and the internal management and operations of VBA.

The position is located in the Office of the Under Secretary for Benefits, Veterans Benefits Administration's (VBA) and reports to the Chief of Staff (COS). The responsibilities include, but are not limited to:

1) Ensuring efficient execution of all functional programs organizationally aligned to the VBA.

2) Assisting the Chief of Staff in the implementation of all policies, practices, and management and operational approaches.

3) Initiating, overseeing or conducting special or confidential studies and prepares authoritative recommendations for changes in broad Administration policies or operations.

4) Explaining and clarifying VBA and departmental policies and procedures and independently resolves difficult issues.

5) Providing executive management, evaluation, and leadership over the Directors of:
Office of Mission Support; Office of Executive Review; Office of Program Integrity & Internal Controls.

6) Maintaining critical awareness of sensitive program developments and issues and advises the Chief of Staff, Under Secretary, and Principal Deputy Under Secretary of the viability of available options.