Supervisory Program Manager
Listed on 2026-01-15
-
Management
Program / Project Manager, Operations Manager, General Management, Healthcare Management
This position is located within the Managing Director -ғони Issuance Operations, Passport Services Directorate, Bureau of Consular Affairs (CA/PPT/I). The Regional Director is responsible for representing Passport Services شتون headquarters to the field agencies and centers and coordinates the implementation of all national policy and programs to the field staff.
Applicants must meet all the required qualification requirements described below by the closing date of this announcement.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5
CFR 300, Subpart
F.
Applicants must have 1 year of specialized experience equivalent to the GS-14 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
- Experience directing and overseeing planning, execution, and implementation of passport adjudication policies and programs across multiple locations and time zones.
- Experience supervising teams, setting expectations, and evaluating employee performance in alignment with organizational goals.
- Experience leading nationwide projects or programs, advocating for resources, and ensuring deliverables are on time and align with organizational goals.
- Experience identifying and resolving productivity issues; implementing improvements to practices and operational efficiency.
- Experience serving as liaison for assigned passport agencies and centers, ensuring effective communication with internal and external stakeholders on complex, time-sensitive operational issues.
There is no substitute of education for specialized experience for the GS-15 position.
In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:
- Ability to assign, review, and supervise the work of others;
- Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
- Ability to adjust to change, work pressures, or difficult situations without undue stress;
- Willingness to consider new ideas or divergent points of view; and
- Capacity to "see the job through."
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).