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Program Manager; PgM

Job in Washington, District of Columbia, 20022, USA
Listing for: Empower AI
Full Time position
Listed on 2026-01-18
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
Job Description & How to Apply Below
Position: Program Manager (PgM)

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have.

The result is a government workforce that is exponentially more creative and productive. For more information, visit www.

Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active‑duty and veteran employees.

Responsibilities

The PgM shall be responsible for the overall execution and success of this TO and provides overall leadership, management, direction, and guidance for all contractor personnel assigned to the TO. The PgM is ultimately responsible for the quality and efficiency of the TO, to include both technical issues and business processes. The PgM has the authority to commit and make decisions for EAI in response to Government issues, concerns, questions, and comments, as well as be proactive in alerting the Government to potential contractual or programmatic issues including situations that may comprise the contractor’s ability to provide services.

This effort provides Operations and Maintenance (O&M) of mission‑critical IT systems for the Department of State (DOS), Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.

Responsibilities:

  • Responsible for the overall: planning, staffing, successful execution and continuous improvement of all tasks under this effort.
  • Provide overall leadership, management, direction, and guidance for all contractor personnel assigned.
  • Responsible for the quality and efficiency of the program to include continuous qualified staffing, expert technical delivery, contract administration, and financial performance.
  • As the Government’s primary POC, you must be readily available to respond to CA/CST’s questions, concerns, and comments.
  • Assess, decide, and remediate any issue in response to Government issues, concerns, questions, and comments.
  • Gain and maintain proactive open channels of communication with Government stakeholders and contract task managers.
  • Oversees program budget and schedules; will direct staff
  • Has primary responsibility for program growth; may be responsible for marketing new technology or follow‑on business acquisition; responsible for P&L
  • May be responsible for business development within current customer base and/or for new customers
  • Exercises a high level of independent judgment and initiative in solving highly complex problems
  • Identifies and engages in frequent contacts with potential customers
  • Will frequently travel to customer and company locations
  • Analyzes and assesses government/commercial marketplaces and maintains up‑to‑date knowledge of client plans, programs, and funding
  • Reviews Request for Proposals and makes recommendations to management
  • Develops and directs growth programs
  • Will determine and analyze the requirements for growth and develop, when appropriate, a growth program for top management approvals
  • Oversees and develops strategic planning strategy
  • Advises management on how to position company to bid and win proposals
  • May assist the Business Development group in the proposal development process
  • Performs related duties as assigned
Qualifications

MINIMUM REQUIREMENTS:

  • Possesses a current Project Management Institute Project Management Professional (
    PMI/PMP
    ) certification.
  • A minimum of 10-15 years of management experience with a program similar in dollar value, size, scope, and complexity to the requirements of this effort.
  • A BS/BA in Information Technology or related discipline, or equivalent combination of education and experience. An additional year of experience is equivalent to a year of education.
  • Posse…
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