Volunteer & Communications Coordinator; VCC

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Job Announcement:
Volunteer & Communications Coordinator June 2, 2025

BACKGROUND

The Northwest Avalanche Center (NWAC) is a collaborative effort between the US Forest Service Northwest

Avalanche Center and the nonprofit Northwest Avalanche Center. The mission of NWAC is to increase avalanche

awareness, reduce avalanche impacts, and equip the community with mountain weather and avalanche forecasts,

education, and data. This position is funded and managed by 501(c)3 non-profit arm of NWAC.

POSITION SUMMARY

This is a 9-month position from August 4, 2025 - April 30, 2026.

We are seeking a passionate and organized Volunteer and Communications Coordinator (VCC) to join our team. In

this dynamic role, you’ll be responsible for logistics around volunteers, supporting internal and external

communications, and helping with a variety of administrative tasks. This is an entry-level position ideal for a

candidate at the beginning stages of their career. The ideal candidate is someone interested in social media,

managing data, and working with volunteers. We are looking for someone with a passion for the winter outdoors

and public safety, but professional backcountry experience is not required for this role. This position reports to the

Education, Volunteer & Outreach Manager.

Outreach and Events

The VCC is responsible for logistics and coordination related to NWAC’s outreach programs and events, including

Trailhead Outreach, Events by NWAC, and Events by Others. This position will schedule volunteers for outreach

and events and run day-of volunteer coordination for Events by NWAC. They will also support the Membership &

Communications Manager with event planning logistics.

Volunteers are an integral part of both our community outreach and fundraising efforts. Volunteers are utilized

across the organization for events, administrative support, and technology projects. The VCC is responsible for

coordinating NWAC’s volunteer forces and supporting a positive volunteer culture that leads to volunteer retention

and satisfaction.

Communications Coordination

In addition to our forecasting tools, NWAC communicates with our audience through email, social media, and direct

mail. The VCC will work with the Membership & Communication Manager to draft content for our communication

platforms and ensure timely responses to email and social media communications.

Administrative Support

This position will support a number of administrative needs to support the organization’s work. This includes data

tracking and cleanup in Salesforce, tracking membership gear inventory, office support, meeting logistics, and other

necessary tasks.

PRIMARY RESPONSIBILITIES

• Adds Trailhead Outreach (THO) and event dates to the volunteer page on the NWAC website

• Schedules volunteers and ensures all dates have adequate staffing

• Communicates all pertinent information to volunteers in a timely manner, ensuring that volunteers have all

necessary materials to successfully run an outreach event

• Coordinates logistics around THO and event materials including managing remote storage units and

• Distributes volunteer trainings and ensures waivers have been signed

• Ensures all outreach events run smoothly

• Communicates with event hosts about volunteer needs and expectations

• Compiles reports on efficacy and reach of outreach programs

• Inventories and maintains all THO and event materials

• Runs all day-of volunteer coordination at NWAC events

• Supports the MCC with logistics including venues, calendaring, timelines, and ticketing

• Attends events and Trailhead Outreaches when necessary

• Coordinates a volunteer pool of ~150 people; ensuring timely communication to team and that

organizational goals are met

• Schedules volunteers for NWAC events, Events by Others, Trailhead Outreach, and shipping

• Logs and approves volunteer hours in Salesforce and maintains accurate records of volunteer hours

• Coordinates logistics around the Volunteer Give-Back Program with support from the EVOM

Communication Coordination

• Monitors info email and social media accounts

• Assists…