Asset Protection - Agent - L Street Rack

Asset Protection - Agent - L Street Rack

Apply for the Asset Protection - Agent - L Street Rack role at Nordstrom
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Asset Protection (AP) partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from emergencies. AP protects company profits by mitigating shrinkage risks and preventing, investigating, and resolving theft to ensure merchandise availability.

• Protect People – support employee and customer safety.
• Protect Physical Spaces – protect building and merchandise.
• Support Product Accuracy – improve inventory accuracy and reduce shrinkage.

• Resolve theft, conducting quality apprehensions in high shrinkage areas while adhering to policy and AP guidance.
• Identify theft trends using technology, reporting, and surveillance tactics.
• Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
• Escalate and support internal theft investigations through reporting and surveillance systems.
• Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.
• Use video systems to monitor theft activity and support investigations.
• Leverage RFID data to view merchandise movement and aid item-level investigations.
• Maintain the safety of customers, employees, and the store by responding to, escalating, and reporting all security and emergency incidents.
• Lead security audits and participate in store meetings and training to advance shrinkage awareness.
• Serve as a member of the store Emergency Response Team (ERT) and participate in emergency response training, including First Aid.
• Prepare and submit prompt reports for high-profile incidents, recoveries, investigations, violations, and safety incidents.
• Testify in court when summoned for criminal or civil cases.
• Build cross‑functional partnerships with store leaders, neighboring retailers, and local law enforcement.

• The ability to make and take accountability for decisions in a fast‑paced environment.
• Clear verbal and written communication skills.
• Good interpersonal and communication skills.
• The ability to maintain a high level of confidentiality.
• A calm demeanor when dealing with safety issues and aggressive individuals.
• Accountability, initiative, and a high level of ownership.
• Flexibility to work a schedule based on business needs.
• Compliance with state and local licensing requirements.
• Preferred experience in investigative, asset protection, and security procedures.

• Medical/Vision, Dental, Retirement, and Paid Time Off
• Life Insurance and Disability
• Merchandise Discount and Employee Assistance Program resources

$26.00 - $27.05 per hour. Pay may vary by location, skills, and experience and may include performance‑based incentives and bonuses. Eligibility conditions may apply.

For Los Angeles or San Francisco applicants, Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in compliance with local laws. Applicants with disabilities requiring assistance or accommodation should contact the nearest Nordstrom location. Please review the Career Site FAQ for legal notices specific to your state.

© 2022 Nordstrom, Inc.

• Entry level

• Full‑time

• Management and Manufacturing
• Retail

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