Northeast Account Executive

Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations with timeless know-how. All with Nature and Art as inspiration and the Culture of Beauty as a signature.

In Fragrance, Guerlain Master Perfumer, Thierry Wasser, embodies the fifth generation of Guerlain Perfumers. As a figure within the contemporary fragrance world, Thierry Wasser has put his name to many of the House’s creations. He contributes to an olfactory legacy of some 1100 fragrances and explores the world in search of the most exclusive raw materials.

The House is committed to preserving biodiversity, innovating sustainably, acting for the climate and creating a positive social impact. Above all, Guerlain seeks to protect one of Nature’s most precious wonders: bees, sentinels of the environment and symbol of the House.

Guerlain invites you today to join its North America teams.

Guerlain is part of the LVMH Group.

POSITION OVERVIEW

Responsible for executing the business strategies as developed by Corporate and providing on-site retail sales support in the market area assigned. Support is achieved through continuous training and motivation of Beauty Advisors, Selling Specialists, and Business Managers assisting in planning and executing all special event programs, and follow-up training.

Act as an entrepreneur and take ownership of the Northeast market, driving for sales results and offering a best-in‑class client experience. Inspire and influence the Guerlain Selling Ceremony by acting as a brand ambassador and coaching and developing the Boutique team.

The Northeast Account Executive's territory includes Massachusetts, New Jersey, Connecticut, Pennsylvania, and Washington D.C. This role can be located in Philadelphia or Washington D.C.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Act as a Guerlain Brand Ambassador

• Embody and communicate Guerlain’s savoir-faire, heritage, and values.
• Be an expert; enable a client-oriented mindset and promote the vision of luxury and modernity.

Act as an Entrepreneur

• Be creative and innovative; a true problem solver. Contribute to the continuous improvement of the market with a test and learn approach. Identify opportunities and present forward-thinking solutions.
• Create strong relationships with key business partners, both in stores and in the Corporate office.
• Provide regular feedback to the Corporate office and contribute by sharing best practices with other Guerlain retail locations and counterparts.
• Act as a Business Developer of Customer Retention Management (CRM) by creating and growing the client base.
• Perform sales analysis and propose actions for improvement. Stay current with market trends.
• Propose and implement methods to connect with clients and build long-term relationships.
• Identify and analyze strengths and opportunities within the market and create action plans to grow the business in partnership with the National Sales Director.
• Always strive for more; be open to coaching and feedback and self-development.

Retail Sales and Account Management

• Achieve established retail and net sales goals as set forth by Corporate.
• Coach and develop Guerlain Business Managers and permanent fulltime employees.
• Build a network of high-performing Beauty Advisors, Ambassadors and Selling Specialists.
• Recruit, hire, coach, and motivate Beauty Consultants to achieve established sales goals.
• Maintain Selling Specialist spending within budget provided.
• Work with retail store management in the proper planning and execution of product launches, promotions, and special events.
• Oversees Guerlain Ambassadors and full time permanent Guerlain employees and provides sales goals and plans schedules.
• Implement the corporate merchandising guidelines to ensure the company’s brand image at point of sale at all times.
• Act as an Entrepreneur to outsource new Guerlain client acquisition.
• Negotiate with store personnel to gain space and improve locations for all product categories at the beauty counter, women’s fragrance counter, and the men’s bar.
• Partner with the Education…