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Todd Snyder - Merch Lead

Job in Washington, District of Columbia, 20022, USA
Listing for: American Eagle Outfitters
Full Time position
Listed on 2026-10-10
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 22 - 28 USD Hourly USD 22.00 28.00 HOUR
Job Description & How to Apply Below

The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience.

POSITION TITLE: Merch Lead

REPORTS TO: Senior Manager, Store Design & Store Leader

SUPERVISES: N/A

RESPONSIBILITIES:

  • Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear
  • Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals
  • Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives
  • Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines
  • Completes floor sets and visual merchandising activities to company guidelines and standards
  • Follow and complete assigned merchandising instructions and plans.
  • Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives
  • Manage, maintain, and organize visual storage area all for visual items
  • Assist on sales floor as needed, modeling brand customer service behaviors and standards
  • Provides feedback on improvement opportunities and obstacles impacting sales results
  • Communicates all employee accidents/injuries to store leadership team immediately
  • Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink
  • Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner
  • Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures
  • Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements
  • Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs
  • Perform other duties as assigned and necessitated by the business

QUALIFICATIONS:

  • Minimum high school education or equivalent is desired, but not required
  • Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus
  • Past leadership experience preferred
  • Strong verbal and written communication and business acumen
  • Demonstrated collaborative skills and ability to work well within a team
  • Demonstrated excellent time management, organization skills and attention to detail
  • Ability to take feedback and take action when appropriate

    Ability to work in a high ambiguity, fast-paced environment
  • Available to work a flexible schedule to include evenings and weekends
  • Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
  • Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8’ to 10’ ladders to retrieve and/or stock merchandise as needed
About Us

Todd Snyder
- We're an American menswear brand based in New York City. Since launching his eponymous label in 2011, Todd Snyder has redefined how modern Americans can present themselves to the world in stylish and unexpected ways. We are a talented, passionate, creative team of people working to design and market the building blocks of a modern gentleman's wardrobe in a way that blends heritage craftsmanship…

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