Officer Unarmed

General Summary of Position

Ensures a safe environment for our patients, staff, and visitors. Patrols hospital property, responds to calls for assistance, and reports on conditions, objects, or persons that may impact the security and/or safety of patients, associates, physicians, visitors, or vendors. Mentors and trains security staff and assumes charge role as needed. Officers are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work “off‑shifts.”

May obtain and maintain State of Maryland and/or District of Columbia Metropolitan Police Department Special Police Officer commission to carry out duties associated with crime control and response as an Unarmed Officer assigned within the hospital.

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
• Immediately responds to emergencies to provide necessary assistance to employees and customers.
• Conducts designated security patrols throughout the facility as directed; may patrol campus/grounds via security motor vehicle or bicycle.
• Monitors security and appearance of lobbies, waiting areas, elevators, and entrances.
• Prepares and submits reports and logs of all incidents, investigations, and activities; maintains department records, reports, and files as required.
• Utilizes nonviolent crisis intervention and de‑escalation techniques to keep staff, patients, visitors, and others safe, calm, and respected onsite.
• Provides assistance for way‑finding, parking, deliveries, and other requested information for the hospital and Med Star affiliates.
• Responds to security and medical code calls, investigates incidents and accidents, gathers information and evidence, notifies appropriate authorities or superiors, and calls for back‑up assistance as necessary.
• Testifies at legal proceedings, hearings, and trials.
• Works cross‑functionally to ensure safe and secure environments.
• Conducts foot security patrols of hospital buildings and grounds as required; observes and monitors conditions, objects, or persons that might require police action.
• Controls access to and inspects packages of those leaving buildings; reports all safety, security, and law violations.
• Collects and secures patient valuables and lost‑and‑found articles.
• Monitors camera surveillance and other security technology systems as directed.
• Responds to circumstances where the exercise of law enforcement authority may be required.
• Interacts with visitors and maintains designated security posts throughout the facility as directed.
• Ensures quality outcomes for the security department by communicating with security staff and the public.
• Participates in meetings, committees, and community outreach; participates in multi‑disciplinary quality and service improvement teams.

• High School Diploma or GED required
• Associate’s degree preferred

• 1–2 years related security or law enforcement experience required, or
• 1–2 years of Med Star service in lieu of security experience

• Valid State Driver’s License in good standing required
• MD Special Police Commission preferred, or
• Special Police Officer – DC preferred; if SPO must satisfy ongoing training to maintain commission in Maryland and/or DC required
• Certified Healthcare Safety Professional preferred
• CPR – Cardiac Pulmonary Resuscitation (includes BLS and NRP) required within 90 days
• Additional unit/specialty certifications may vary by department or business unit
• Must successfully complete all Med Star initial training related to violence prevention, de‑escalation, and crisis prevention intervention required

• Verbal and written communication skills
• Strong interpersonal skills
• Ability to remain calm and thoughtful during a crisis
• Ability to assist in de‑escalating situations with strong emotions and conflict
• Basic computer skills preferred

USD $18.70 – $32.72 per hour

Not Applicable

Full‑time

Other

Hospitals and Health Care