Security Officer Part Time - GSOC Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Part Time Emergency Call Dispatcher in Washington, DC
, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  As a Dispatch Professional at a dynamic technology and media location, you will coordinate security-related communications, monitor activity, document incidents, and direct resources in response to evolving needs.

You will support a welcoming environment through clear communication and exceptional customer service while helping to deter incidents. Join Allied Universal, where agile, reliable, and innovative teams put people first and act with integrity.

• System Monitoring:
  Continuously monitor access control systems, closed-circuit television (CCTV) cameras, fire alarm systems, and intrusion detection software across all corporate facilities.
• Threat Intelligence:
  Track global events, severe weather, civil unrest, and geopolitical risks that could impact company assets or employees traveling abroad.
• Incident Response:
  Act as the primary dispatcher during security incidents, medical emergencies, and natural disasters. Initiate crisis management protocols and elevate issues to leadership.
• Communications:
  Receive and log incoming emergency and non-emergency calls. Broadcast critical mass notifications to employees during active threats.
• Liaison:
  Coordinate directly with local law enforcement, fire departments, emergency medical services, and third-party security vendors during incidents.
• Reporting:
  Document all incidents, system technical failures, and daily shift activities in an accurate and detailed manner using standard logging software.

Position Type:
Part Time

Pay Rate: $26.44 / Hour

Job Schedule Day Time Fri
11:00 PM - 07:00 AMSat
11:00 PM - 07:00 AMSun
11:00 PM - 07:00 AM

• Provide customer service to employees, visitors, and stakeholders by carrying out security-related procedures, site-specific policies, and emergency response activities at a technology and media location.
• Receive, prioritize, document, and dispatch requests for assistance, incidents, alarms, and other security-related matters using established communication systems.
• Monitor cameras, access-control alerts, and other site systems; communicate relevant information to field personnel, site contacts, and emergency responders as appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, following escalation procedures and supporting timely coordination of resources.
• Maintain accurate activity logs, incident records, and dispatch documentation while handling sensitive information in accordance with site policies.

• CPR/First Aid is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• A Guard Card/License is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal…