Flex Tech Level 1 Field Technician Logistical Support

Job Description

Client seeks an entry‑level Field Technician/Logistical Support candidate with trade service experience. Backgrounds may include electrical or mechanical helper, alarm technician, handyman, or automotive technician.

Contract w2/1099/C2C

Client seeks an entry level Field Technician and Logistical Support candidate. Candidates should bring any and all trade service experiences to our telecommunications operation, including but not limited to electrical helper, mechanical helper, alarm technician, handy person, automotive technician, etc.

You will be instrumental in maintaining and enhancing our telecommunications infrastructure across more than 600 facilities in and around the District of Columbia. Your role combines technical fieldwork with logistical coordination, ensuring seamless operations and exceptional support to our internal teams and external customers.

• Technical Installation & Maintenance:
  Hands‑on work with telecommunications equipment and cabling.
• Logistical Coordination:
  Coordination of materials, scheduling, and inventory.
• Customer Interaction:
  Professional and responsive communication with clients.
• Safety and Industry Standards:
  Adherence to safety protocols and industry standards.
• Continuous Improvement:
  Ongoing learning and certification to enhance skills and career growth.

The technician will provide general labor services to install, upgrade and remove equipment and the supporting cabling for the district’s network at any of our 600+ facilities inside and around the District of Columbia.

The technician will work rotation between several internal service teams, including but not limited to Fiber Maintenance and Provisioning, Data Center Facility, Voice Operations, Field Operations and Warehouse.

• Equipment Handling:
  Install, upgrade, and remove telecommunications equipment and supporting cabling at various facilities in collaboration with Network Engineers.
• Decommissioning:
  Uninstall and transport equipment from customer premises to DC client’s facilities.
• Fixture Installation:
  Install and remove cabinets, racks, ladder racks, and other fixtures as needed.
• Wireless Access Points:
  Install, troubleshoot, and perform upgrades on Wireless Access Points in collaboration with Wireless Engineers.

• Issue Diagnosis:
  Identify and resolve technical issues related to phone, wireless, and network systems.
• Fiber and Copper Cabling:
  Conduct limited fiber testing and maintenance, using tools such as multimeters, network cable testers, Optical Time Domain Reflectometers (OTDR), and fiber splicing machines.
• Cutover Outages:
  Troubleshoot and address outages related to phone and network cutovers.

• Material Management:
  Coordinate the delivery and distribution of equipment, tools, and parts to various jobsites.
• Inventory Control:
  Maintain accurate inventory records and support field dispatch activities.
• Scheduling:
  Organize work schedules, transportation, and site logistics to ensure efficient operations.

• Cross‑Team Support:
  Work alongside the Fiber Maintenance and Provisioning Team, Data Center Facility Team, Voice Operations Team, Field Operations Team, and Warehouse Team.
• Adaptability:
  Rotate and support different teams as assignments vary daily and weekly, ensuring flexibility and responsiveness to project needs.

• Professional Interaction:
  Establish and maintain positive relationships with customers, responding to requests and inquiries courteously and efficiently.
• Communication
  
  Skills:
  
  Effectively handle phone…