Case Manager II

Case Manager II

U.S.VETS is the largest nonprofit organization with boots on the ground to combat America’s veteran homeless crisis head‑on. The organization delivers intervention and prevention services, including housing, mental health, and career programs, and wrap‑around services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life.

Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K.

All applications must be completed in entirety. Local candidates only.

• Assess veterans referred to the program for needs and barriers in housing, employment, education, financial, sobriety, legal, family, and medical areas.
• Coordinate care with VA personnel and other community partners on behalf of clients for eligibility documentation and health services.
• Facilitate client intake, compile files, and ensure all eligibility documentation is complete.
• Collaborate with clients to complete Individual Action Plans (IAP).
• Maintain confidential client files in a professional, timely manner and in compliance with organization standards.
• Attend scheduled meetings, document progress in Data/Assessment/Plan (DAP) format, and provide monthly IAP updates.
• Complete discharge summaries, conduct home visits, and facilitate client life‑skills classes.
• Assist with quality management activities, data collection, and report preparation.
• Conduct random drug and alcohol screenings of clients, maintain HIPAA compliance, and enter data into the HMIS and other required databases.
• Document client referrals, submit required documentation accurately and on time, and maintain transportation logs for client visits.
• Drive company vehicle for client transportation or other work‑related activities and perform other duties as required.

Case Managers working with Transitional Housing Clients:

• Provide case management services that result in clients transitioning to permanent housing.
• Account for clients daily through contact, bed checks, and sign‑in logs.
• Monitor program rent/participant fee compliance and assist clients in prioritizing housing.
• Locate community housing units for scattered‑site transitional housing programs.

Case Managers working with Permanent Housing Clients:

• Deliver services that help clients obtain and maintain permanent housing.
• Locate community housing units for scattered‑site permanent housing.
• Ensure children and youth are enrolled in school and connected to appropriate community services.

Case Managers working with Workforce Clients:

• Assist with Workforce Program Assessment and Enrollment processes.
• Help clients develop employment plans, reduce barriers, and support job‑placement and training goals.
• Facilitate job‑placement and skill‑building groups.
• Maintain knowledge of community employment agencies and procedures.

Case Managers working with SSVF Clients:

• Conduct rapid rehousing and homeless‑prevention services.
• Develop Housing Stability Plans and provide services to veteran families.
• Ensure compliance with VA regulations and coordinate financial assistance programs.
• Assist in rapidly placing families into housing and ensuring habitability standards.

Case Managers working with Aftercare Case Management Programs:

• Report to the appropriate coordinator and conduct home visits.
• Coordinate educational activities and service referrals.
• Participate in case conferencing with other service providers.

Case Managers working with Incarcerated Veterans Transition Program (IVTP):

• Assist with program assessment and enrollment for incarcerated veterans.
• Develop employment plans and facilitate training and job‑placement groups.
• Provide necessary training and information for transition programs.
• Maintain required credentials and clearance for facility access.

Case Managers with Nursing Credentials:

• Track infection control protocols and coordinate health testing.
• Monitor client health status, provide screenings, and document results.
• Maintain nursing credentials and coordinate with healthcare partners.
• Assist in medication storage, documentation, and billing for…