Stability Case Manager - Temporary

Housing Stability Case Manager - Temporary

Washington, DC | Hybrid | $25.96 - $26.92 | Washington Post Top Workplace

Community of Hope is seeking a temporary, full-time Housing Stability Case Managers for in our Short Term Family Housing Program. In this role, you'll help families secure and maintain stable housing, increase their self-sufficiency through income, benefits, and education, and strengthen overall family stability. Join a mission-driven team dedicated to ending homelessness and making a difference every day! This position is temporary with an anticipated end date of April 30th 2027.

This position is located at Hope Apartments in Southeast, DC.

Our Approach and Values:

• We celebrate people's strengths and acknowledge the impact of trauma on people's lives.
• We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do.

What You'll Do:

• Works with families using a two-generation (whole family) approach to develop individual goal plans that are measurable and detailed with action steps that will help each family achieve their goals. Updates goal plans according to program contract guidelines and as needed, signed by client and case manager.
• Meets with families on caseload to support implementation of their goal plans and follow-up in accordance with program contract guidelines and family needs.
• Networks and coordinates with community resources, makes referrals as appropriate, and follows up to confirm and track families' participation in housing, employment, medical care, substance abuse treatment, mental health treatment, training, etc.
• Assists families with housing search process in collaboration with Housing Specialist. As needed, accompanies families to view units, advocates for families with landlords, and assists families with applications and other paperwork. If COH is providing financial assistance for application fees, accompanies families to render payment.
• Conducts scheduled and unscheduled home visits and provides tenant education in accordance with program contract guidelines, and as needed.
• Maintains regular communication in accordance with program contract guidelines with all families on caseload and documents progressive engagement efforts with difficult to engage families.
• Works consistently within a housing-first framework (i.e., providing clients with immediate access to available independent permanent housing and supportive services without prerequisites for sobriety or participation in psychiatric treatment), ensuring that services offered are strengths-based and client-centered.

Requirements:

Must-Haves:

• Associate's degree or two years of college.
• In lieu of the education requirement, a minimum two years of experience with homeless services programs or provision of social services.
• Minimum of two years of experience working in housing/homelessness or social services field;
• Strong knowledge of community resources or ability to become knowledgeable required;
• Strong interpersonal and organization skills.
• Strong communication skills including verbal and writing;
• Proven ability to submit timely, detailed and accurate case notes.

Nice-to-Haves:

• Bachelor's degree.

Why You'll Love Working Here!

At COH, we prioritize the following well-being and work-life balance-centered benefits: (Full-Time)

• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing…