Case Manager Job Washington area,District of Columbia USA,Social Work

Case Manager – Keep Housing Family Promise of Spokane | Spokane, WAFull-time | Hourly | $23.00-$25.00 per hour DO

Schedule:

Typically Monday–Friday daytime, with occasional evenings/weekends

Help families stay housed

At Family Promise of Spokane, we equip families to end the cycle of homelessness.

As a Keep Housing Case Manager, you’ll walk alongside families for up to two years after they move into housing, helping them build the skills, relationships, and confidence to stay housed for good.

What you’ll do

Support a caseload of families with housing stability, goal-setting, and resource referrals
Meet with families in their homes and in the community, at least monthly
Build strong relationships with landlords and property managers
Coach families on tenant rights, budgeting, and keeping their housing
Connect families to employment, education, mental health, and other resources
Keep timely, objective case notes and accurate data for program reporting
Work as part of a shared case management team

What you bring

Bachelor’s degree in social work or a related field, or equivalent experience
1+ year of experience in case management, housing services, or family support (2+ years preferred)
Strong boundaries, sound judgment in a crisis, and emotional resilience
Comfort with computers and detailed documentation
Valid Washington driver’s license and an insurable driving record (you’ll drive during shifts)
Ability to pass an annual background check

Bonus points

Lived experience with homelessness, poverty, housing insecurity, or recovery (counts toward equivalent experience)
Bilingual or multilingual
First Aid/CPR, trauma-informed, or de-escalation training

What we offer

$23.00/hr to $25.00/hr DOE
100% employer-paid medical, dental, and vision
Paid vacation and sick leave
Differential pay for bilingual staff, mentorship roles
Flexible shifts as long as they meet operational demands including evenings and/or weekends
Training and growth in a low-barrier, housing-first model
A supportive, mission-driven team

To Learn More About FPS – visit our website at familypromiseofspokane.org

Family Promise of Spokane is an equal opportunity employer. We welcome applicants of all backgrounds we do not discriminate on the basis of any status protected by law.