Fitness Program Manager

Health Fitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported.

As an employee of Health Fitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

Health Fitness has an exciting new opportunity for a full-time (40 hrs/wk) entry-level Fitness Program Manager I at our client site located in Washington, D.C. No weekends or holidays.

Responsible for managing and directing all operational aspects of an on-site multi-tenant fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services. Also responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training, and development; design and facilitation of a variety of health & fitness programs;

and various administrative duties including developing outcomes focused management reports.

• Manages all program activities in accordance with Health Fitness operational, quality, safety, and service standards.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives. Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
• May lead regular individual and group staff meetings to ensure associates are informed about Health Fitness, client and program events, initiatives, and status.
• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and Health Fitness value is reinforced.
• Directs the implementation of individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement, bringing in Health Fitness Corporate support as appropriate.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives. Manages all record and data management activities at the worksite, ensuring the proper storage, retention, and confidentiality of all data collected in accordance with Health Fitness requirements.
• Conducts informal safety checks daily and performs routine safety audits on a weekly, monthly, and quarterly basis in accordance with Health Fitness guidelines.
• Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, personal training, and group exercise class instruction. Verifies equipment is well maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to facility related issues.
• In conjunction with Director Program Management & Engagement, introduces new Health Fitness programs, products, and services to the client.
• Other duties as needed/assigned.

• Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology or related discipline or equivalent combination of education, current certifications, and experience.
• 2+ years’ related industry experience.
• Current Adult CPR/AED/First Aid certifications from American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute required by start date. (
  
  Note:
  
  certification must have an in-person component and not 100% online/OSHA compliant).
• Ability to lead, manage and operate a fitness center.
• S…