Senior Applications Engineer

About Leviton

At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next.

It's about each person bringing skills and passion to a challenging and constantly changing world.

This position is responsible for developing external and internal relationships and will have the following responsibilities: training customers, sales, and/or Technical Services Representatives (TSR) on Leviton products and the application of these products. Will provide project review, design and the development of testing procedures on new and existing products.

• Works with sales, customers, and trade groups to understand the technical aspects of the products in the marketplace and drive product improvements
• Full understanding of data center architecture and cabling topologies with design level expertise
• Responds to customer needs, challenges, and issues with possible resolution
• Work cross functionally with BU personnel including design engineers, product managers, QC, and others on issues regarding schedule, quality, and customer challenges
• Driving product feature improvements and facilitate new product development
• Develop, conduct, and report product performance results to management on validation testing of new and existing products
• Develop instruction sheet content, application notes, and technical bulletins
• Produce communication materials to promote and train customers on technical features of Leviton products
• Develop presentations and provide training for internal sales and spec. engineers and external customers including contractors, consultants and distributors
• Provide customers with layout recommendations based on customer-provided facility drawings
• Review customer requirement / specifications and identify proper solutions to meet the requirements
• Maintain timeliness and accuracy of the technical content in marketing literature
• Participate and contribute to Product Development Initiatives (PDI) and Product Profit Loss (PPL)
• Test fiber solutions per specific needs and requirements
• Work with fiber cabling systems and polarity options
• Provide demonstrations to customer base with knowledge of copper and fiber product lines

• BICSI RCDD certification preferred
• Data Center certification
• Copper and fiber background, understanding of manufacturing processes and equipment required
• Copper and fiber background with understanding of electrical and light transmission required
• Telecommunication Industry standards knowledge
• Visio and Autocad required

• Leadership – Ability to lead, manage, motivate, and mentor team to drive towards success and foster a culture of excellence
• Communication – Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders
• Creativity – Innovative in development of new ideas and approaches for engineering challenges
• Attention to Detail – Ensure accuracy in work product, documentation, and processes to maintain high standards
• Customer Service – Provide excellent service to internal and external customers

• Bachelor’s degree in Mechanical or Electrical Engineering or related field required
• Minimum 8 years of technical support, applications, technical sales or engineering experience required
• Design, estimation, and installation in the field preferred

Up to 15%

• Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date
• 401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
• Life, Disability, Accident and Critical Illness insurance options
• Up to 11 paid Holidays
• Up to 18 days Paid Time…