Patient Appointment Coordinator - Primary Care - Orcas Day Shift

Patient Appointment Coordinator - Island Primary Care - Orcas Island, Full-Time, Day Shift

Join to apply for the Patient Appointment Coordinator - Island Primary Care - Orcas Island, Full-Time, Day Shift role at Island Health

In the Patient Appointment Coordinator role, you will play a key role in the department, as you will be responsible for acting as a patient advocate at all times. This position schedules and confirms appointments, verifies patient insurance eligibility, assists patients upon check‑in and check‑out, prepares documents for clinic appointments, enters patient demographic and insurance data into an electronic medical record and offers other administrative office support.

• Warmly and professionally greets and registers patients with a smile.
• Verifies insurance and demographic data and updates information as needed.
• Schedules appointments for medical providers.
• Calls patients with appointment reminders.
• Works patient electronic worklists.
• Prepares patient records for appointments, prints routing slips, and fills out other documents as needed.
• Prepares deposits and daily income summaries.
• Receives cash and insurance payments.
• Collaborates with the Orcas Patient Liaison to assist patient scheduling and coordination of services.
• Picks up, sends, and distributes mail from the post office.
• Initiates and assists with patient release of records.
• Assists with closing the office.

• Demonstrated communication skills consistent with Island Hospital’s mission, vision, values, and Promise.
• Planning, organization, and prioritization skills with demonstrated evidence of critical thinking, problem solving, and analytical processing ability.
• Self‑motivated, flexible, and able to work independently and in a team environment, with strong ethical standards.
• Adaptability and flexibility to facilitate change while meeting multiple demands and priorities of a challenging position and workload.
• Ability to develop and maintain strong interpersonal relationships with staff at all levels of the organization with a focus on forming partnerships with key stakeholders to achieve an optimal patient care experience and support Island Hospital’s strategic goals.
• Ability to work collaboratively in cross‑functional teams and build positive relationships with clinicians, leaders, and other stakeholders.

• High School Diploma required, advanced education preferred.
• Previous experience in a physician clinic setting strongly preferred.

Location: Orcas Island, WA, Onsite

Schedule: Full-Time / Days

Salary: $19.06/hr – $28.59/hr

At Island Health, every role contributes to our mission of compassionate, high‑quality care. Join us and help create a workplace where every team member feels valued and supported.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off and Extended Illness Benefits
• Life Insurance and Long‑Term Disability Coverage
• Vested Retirement Contributions and Flexible Spending Accounts
• Tuition Reimbursement and Student Loan Repayment Programs
• Employee Recognition Events and a supportive, community‑focused team

Apply today and take the next step in your career with Island Health.