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Guest Services Supervisor — Front Desk Lead

Job in Grand Mound, Thurston County, Washington, USA
Listing for: Great Wolf Lodge
Full Time, Part Time position
Listed on 2026-10-12
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Guest Services, Customer Service Rep, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 30000 - 34000 USD Yearly USD 30000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Guest Services Supervisor — Front Desk Lead, Flexible Scheduling
Location: Grand Mound

Great Wolf Lodge is seeking a Guest Services Supervisor to lead daily front desk and lodge operations, ensuring service excellence and profitability. The role involves coaching staff, managing guest interactions, and coordinating with department leaders to maintain high standards.

The position offers full-time, part-time, and flexible scheduling with opportunities for growth through training programs and benefits for eligible employees.

We are looking to fill the Guest Services Supervisor — Front Desk Lead, Flexible Scheduling position at Great Wolf Lodge in Grand Mound, WA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Grand Mound, WA, United States.

This opportunity is part of our work in Management & Operations, Other.

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