PBX Agent

As a PBX Resort Operartor, you'll answer phone calls in a courteous and pleasant manner and refer guests to the correct extensions. With a pleasant and can-do attitude you'll address guest concerns in a friendly and warm manner.

Salary: $18.50/hr

This position is bonus/incentive eligible

At Suncadia, we're inspired year-round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged attentive ambassadors who create meaningful experiences that spark connection, adventure, and a true sense of belonging for our residents, guests, and community. If you're ready for a role where every day offers something new and rewarding, this is your place.

Choose to adventure with us and who knows, you may just discover a home for your career.

• Full-Time Regular employees are eligible for a full benefits package, including Paid Time Off and group medical, dental, and vision insurance
• All team members accrue Paid Sick Time and are eligible for the Employee Assistance Program, which offer s team members free access to mental health and counselling services
• All team members 18-years of age or older are eligible for a 401K plan w ith a company match
• Travel is Good for the Soul:
  Enjoy t eam m ember rate s at hotel s a round the world
• Free Golf
• Team Member discounts on services at Glade Spring Spa & Wellness
• 50% off at all Suncadia operated Food & Beverage outlets
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
• Discounts on rental cars, tickets, electronics, and more!

Nestled on 6400-acre s on the sunny side of the Cascades, Suncadia's mountain resort community offers year-round opportunities to explore, unwind, and connect. With club and lifestyle opportunities for homeowners and lodging options ranging from an intimate Inn to a classic Northwest lodge or private vacation homes , Suncadia fosters a true sense of place. Offering 40+ miles of trails, championship golf, a luxury spa, inspired dining, and direct access to the Wenatchee National Forest ;

at Suncadia adventure and belonging naturally come together. Here, meaningful moments aren't just created , they're part of the experience.

• Answering and referring phone calls on the main switchboard;
• Courteous, timely and accurate when transferring calls, relaying messages and giving information to guests;
• Receive and send guest faxes;
• Photocopying;
• Comply with Suncadia dress code and grooming policy;
• Process guestroom reservations into Springer Miller during reservations office off-hours;
• Absorb, understand and continually communicate Suncadia events and activities to guests;
• Support Front Desk operations with physical coverage as needed;
• Other duties as assigned.

• Must be 18 years of age or older;
• Ability to work well with others and function well in fast paced environment;
• Able to communicate well with staff and customers;
• Able to work flexible hours and days;
• Knowledge of property-wide facilities and services;
• Possess excellent telephone and organizational skills.