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Banquet Captain

Job in Airway Heights, Spokane County, Washington, 99001, USA
Listing for: Spokane Tribe Resort & Casino
Full Time position Listed on 2026-11-11
Job specializations:
  • Hospitality / Hotel / Catering
    Catering, Food & Beverage, Server/Wait Staff
  • Restaurant/Food Service
    Catering, Food & Beverage, Server/Wait Staff
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR

Job Description & How to Apply Below

What You'll Do

The Banquet Captain ensures the quality presentation of food and beverages to guests; ensures all guests’ needs are met, including proper service; and is responsible for the setup and teardown of equipment for meetings and/or food and beverage functions in the Banquet and training rooms.

  • 1. Practice, support, and promote the Mission, Vision, and Values of Spokane Tribe Resort & Casino.
  • 2. Meet with all conveners at the beginning of all functions.
  • 3. Ensure the smooth, professional operation of the banquet functions.
  • 4. Promote positive guest relations and handle complaints and suggestions.
  • 5. Work closely with the kitchen to ensure food quality and presentation standards.
  • 6. Responsible for the organization of the staff and the timelines of food and beverage service.
  • 7. Perform administrative tasks; receipts, special events planning, and rental equipment ordering.
  • 8. Communicate with clients and staff in a professional manner.
  • 9. Collect payment for banquet room functions.
  • 10. Ensure proper and timely set-up and teardown, and perform final walk-through of the rooms.
  • 11. Create, maintain, and facilitate a positive work environment.
  • 12. Smile and engage Guests and Team Members with a positive professional demeanor.
  • 13. Perform other duties as assigned
  • What You’ll Bring

    Job Qualifications

    • High school diploma or GED equivalent preferred.
    • Must be 21 years of age or older.
    • Minimum of one (1) year experience in a supervisory or managerial position within a large multi-faceted food and beverage department. Supervisory experience must include maintaining a staff of up to 10, running multiple functions simultaneously, and overseeing functions of up to 250+ guests.
    • At least two (2) years experience working in a variety of capacities within a high-volume Banquet/Catering operation with one (1) year of fine dining service required.
    • Obtain and maintain a valid WA State Health Card/Food Handlers Permit.
    • Obtain and maintain a valid MAST certification.

    Skills and Abilities

    Required:

    • Demonstrate ability to produce successful results with minimal supervisor.
    • Demonstrate excellent communication skills; both oral and written. Read, write and speak English fluently.
    • Demonstrate advanced knowledge of special menu items, food preparation and presentation, presentation of wines and liquor, complete knowledge of all room set-ups, table set-ups, and catering procedures.
    • Exhibit advanced knowledge and skills using computer software, MS Office Suite and P.O.S. or register systems.
    • Demonstrate ability to present etiquette in table setting and service.
    • Demonstrate ability to train and mentor diverse staff.
    • Demonstrate ability to work well with subordinates and management.
    • Demonstrate ability to work with and maintain confidential materials and information.
    • Exhibit working knowledge of health & safety standards, and safety regulations as required.
    Regulatory & Compliance Responsibilities

    Obtain and maintain a valid gaming license, Food Handlers, and MAST certification

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