Services Coordinator

POSITION SUMMARY This full-time position provides day-to-day administrative support to the Employee Services Manager and HR, helping ensure employee records, onboarding, benefits and employee communications run smoothly, accurately and in a timely manner.

Working closely with the HR Administrator, Employee Services Manager and Business Administration Director, the Employee Services Coordinator serves as a first point of contact for routine employee questions and personnel requests. Over time the Employee Services Coordinator will gain exposure and be involved in a wide variety or HR functions including recruitment, employee relations, leadership and development, compliance, safety payroll and HR systems, with opportunities to take on greater responsibility as skills develop.

This individual will also serve as redundancy for key administrative functions, ensuring continuity of critical operations. As part of a small, close-knit team, this position requires a willingness to support operations at all levels and in any capacity when needed.

COMPENSATION $25.00 to $32.00 per hour, depending on experience.

BENEFITS
401(k) Plan:
Eligible after 1,000 service hours

Safe Harbor Matching: 100% match on the first 3% of your contribution, and 50% on the next 2%
Health Insurance:
Eligible after 60 days of employment

Medical (Allstate Core Value Plan): 90% employer-funded, with no network restrictions

Dental/Vision (Principal): 75% employer-funded, with no network restrictions

Life Insurance: $25,000 in group term coverage, fully funded by White Pass Paid Time Off: 80 hours per year Additional Perks:
Complimentary season pass for yourself and dependents, free rentals and lessons (with some restrictions), guest ticket vouchers, discounts on food, beverages, and retail, and free skiing at partner resorts across the region. For full details and restrictions for employee privileges, please refer to the Employee Handbook.

ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed are intended to illustrate the general nature of the position and are not intended to be a comprehensive list. Additional tasks may be assigned as assigned by the HR Administrator, Employee Services Manager or Business Admin Director.

Enter, update and audit employee data in the HRIS, including new hires, job and pay changes, transfers, promotions, leaves and terminations, ensuring records are accurate and complete.

Initiate and monitor digital onboarding workflows, including electronic offer letters, e-signature documents, electronic I-9 and E-Verify completion, task assignments and orientation scheduling.

Support recruitment through the applicant tracking system by posting requisitions, managing candidate statuses, scheduling interviews and converting hired candidates into employee records.

Support bi-weekly payroll processing, including assisting in monitoring Payroll Services provided by Paycom Vendor to maintain ongoing accuracy and compliance.

Validate time, attendance and employee change data in the system ahead of each payroll cycle and resolve discrepancies with payroll and managers.

Support the administration of employee benefits programs, including medical, dental, vision, 401(k), and voluntary benefits.

Assist in the evaluation, selection, and renewal of benefit vendors and programs, ensuring cost-effective and competitive offerings.

Maintain accurate benefits records and ensure timely employee enrollment and communication.

Responsible for reporting, records management, and compliance documentation.

Partner with the Employee Services Manager to assist employees and managers through unemployment, workers’ compensation, leave management, and return-to-work programs.

Provide guidance and advocacy for employees navigating external support…