Regional Employee Experience Specialist

Serving as the principal Regional Training & Performance Improvement Specialist, the incumbent exercises overall managerial oversight of the region

Duties

Serving as the principal Regional Training & Performance Improvement Specialist, the incumbent exercises overall managerial oversight of the region Employee Experience Program (EEP), supervising a team of Employee Experience Specialists. Provides, plans, creates, & implements a performance improvement workforce learning program for all FFR personnel. The incumbent serves as the designated command representative for Academic Partnerships, Student Internships, and Educational/Community Outreach.

In addition to serving as the principal Regional Training & Performance Improvement Specialist, the incumbent exercises overall managerial oversight of the regional Employee Experience Program (EEP), supervising a team of Employee Experience Specialists and steering onboarding, retention, and workforce engagement initiatives throughout the employee lifecycle. Furthermore, the incumbent serves as the designated command representative for Academic Partnerships, Student Internships, and Educational/Community Outreach
, cultivating active pipelines with local school districts, vocational institutions, community colleges, universities, and job fairs.

Serves as the Regional Training & Performance Improvement Specialist for Commander, Navy Region Northwest (CNRNW) Fleet and Family Readiness (FFR), directing workforce development, employee experience, and talent pipeline initiatives across all regional installations and programs (MWR, FFSP, CYP, Housing, NGIS, Wounded Warrior, and Galley). The incumbent may plan, schedule, and deliver comprehensive classroom and virtual instruction (vILT) for groups of 7 to 300+ personnel, oversees facilitator certifications (Star Service, Genuine Leadership), and aligns training curricula with CNIC standards.

Concurrently, the incumbent exercises managerial oversight of the regional Employee Experience Program (EEP)-supervising up to three Employee Experience Specialists, orchestrating onboarding touchpoints and immersive base tours, and providing operational specialist coverage. Additionally, the role leads regional student internship programs, collegiate and school district partnerships, and career expo/job fair representation; independently designs, administers, and analyzes workforce engagement surveys to deliver executive briefings to installation commanding officers;

and serves as an influential interdepartmental liaison advocating across leadership tiers for organizational culture and performance improvement.

• Training & Performance Improvement:
  May coordinate and deliver classroom and virtual instructor-led training (vILT) for groups of 7 to 300+ personnel across all FFR programs. Manages the annual regional training schedule, oversees facilitator certifications (Star Service, Genuine Leadership), assesses workforce competencies, and monitors training compliance and budgets.
• Employee Experience Program (EEP) Oversight & Supervision:
  Directs the regional onboarding and engagement framework from initial offer through long-term retention. Supervises up to three Employee Experience Specialists-managing hiring, scheduling, and performance-while providing operational backup and specialist coverage. Coordinates immersive base tours with tenant command PAOs and promotes career development pathways (IDPs, tuition assistance).
• Academic Partnerships, Student Internships & Job Fair Representation:
  Leads regional student internship programs, partnering with departmental mentors to align learning objectives. Serves as the primary liaison to local school districts, community colleges, and universities, and represents CNRNW FFR at career expos and job fairs to build talent pipelines.
• Surveys, Analytics & Executive Outbriefs :
  Designs, administers, and analyzes periodic employee surveys. Synthesizes workforce feedback into executive briefings, white papers, and actionable suggestions for Installation Commanding Officers and regional leadership.
• Interdepartmental Advocacy & Liaison:
  Collaborates cross-functionally across decentralized departments to champion both training and employee experience initiatives, negotiating priorities and securing leadership buy-in. Performs related administrative functions and temporary management duties which are…