Supervisor, Media Operations

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If you’re motivated to work alongside top performers, push the boundaries of what’s possible, and help define where technology, business, and marketing are headed next—this is the place to do it.

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Support the Publicis Power of One Media Operations Director and channel investment teams with investment operations, billing, budget management, process improvements, systems management, and reporting. This role serves as the right hand to the investment teams, overseeing Prisma inputs and hygiene and running monthly billing end to end on a large, high-profile, multi-channel account. The ideal candidate is a Prisma expert with an analytic mindset, very proactive problem‑solving skills, and the ability to organize and track multiple projects simultaneously.

They should be proactive, resourceful, a creative problem solver, detail‑obsessed, calm under deadline pressure, and able to adapt to a fast‑paced and constantly changing environment where new processes are being built.

• Serve as investment operations support and right hand for the channel investment teams
• Own Prisma inputs and hygiene, partnering with investment teams to support questions on campaign setup, IOs, and actualization
• Ensure compliance of campaign taxonomy and accuracy in Prisma, and provide system support as needed
• Track and monitor data to ensure purchased activity does not exceed approved budget
• Work closely with investment teams to troubleshoot issues or discrepancies in the buy system
• Ensure timely communication and follow‑ups to meet actualization and reconciliation deadlines
• Pull and compile data on a monthly as well as on an as‑needed basis

• Oversee and manage monthly paid media billing and financial reporting in partnership with Media Ops Supervisor, including but not limited to:

• • • Lead the monthly billing kickoff and prepare the media billing tracker
    • Track media authorizations, PO#s and client approved budgets
    • Prepare billing and budget documents
    • Answer internal & client questions related to media billing and budgets
    • Track client payments and manage A/R

• Ensure compliance for tasks such as:

• • • Managing client‑specific billing procedures
    • Product codes and other systems work

• Keep billing and Prisma data accurate and on time against the client financial calendar

• Accurately track large volumes of data with a high level of detail and coordination from various systems for reports and trackers (e.g. Prisma, Media Tools)
• Document processes, create training materials, and support training as new ways of working roll out
• Support the Media Operations Director on process improvement and automation projects, as well as miscellaneous operations tasks
• Ensure timeliness and accuracy with ability to problem‑solve as complexities arise
• Maintain an eye for detail and understand the interdependencies across the various tasks assigned

• Minimum of 3 years of experience in media agency…