Career Coach

Job Title: Career Coach / Case Manager

Locations:

• Tippecanoe County, Lafayette, IN 47904
• St Joseph County, South Bend, IN 46628
• Marion East, Indianapolis, IN 46219
• Bartholomew County, Columbus, IN 47203
• Daviess County, Washington, IN 47501
• Marion North, Indianapolis, IN 46220
• Clark County, Jeffersonville, IN 47130

Responsibilities:

• Manage a caseload of participants and provide work readiness counseling and mentoring
• Assess participant competencies, work history, education, skills, and barriers to employment
• Conduct ongoing individual meetings related to job search, job retention, and job readiness
• Develop individualized employment plans for short- and long-term goals
• Maintain information on area resources and employers
• Track participant accountability, attendance, and employment retention
• Notify government agencies when a participant loses or reduces work hours
• Maintain periodic contact to assess job retention and advancement issues
• Provide training and employment advancement information
• Monitor participant progress toward self-sufficiency
• Maintain accurate electronic and paper case files
• Provide case management focused on self-sufficiency
• Facilitate access to education, training, and employment services

Qualifications:

• Associate's degree or 12 months of related work experience
• Strong verbal and written communication skills
• Demonstrated customer service skills
• Familiarity with local communities and resources
• 1‑3 years of workforce development or related experience preferred

Travel Requirement: Frequent local travel

Seniority level: Entry level

Employment type: Full-time

Job function: Other |
Industries: Software Development