Senior UX Content Designer

Location: Bothell

Senior UX Content Designer page is loaded## Senior UX Content Designer remote type:
Office Worker (NOT Remote) locations:
Bothell, Washington:
USA:

TX:

Dallas / 208 S Akard St - Concourse:208 S Akard St @ Concourse:
El Segundo, California:
Atlanta, Georgia:
Los Angeles, California time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 12, 2026 (7 days left to apply) job requisition :
R-91891
*
* Job Description:

**** This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
** At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

The Senior UX Content Designer is responsible for writing UX content for , including e-commerce, account management, and chat flows for consumer audiences. This person may also create support content, including customer-facing articles and troubleshooting tools. The ideal candidate can turn technical and legal jargon into plain English while following our brand voice and accessibility guidelines.
** Primary responsibilities
*** Take content from concept to publication, implementing AT&T digital experience standards and business objectives.
* Review and collaborate on design wireframes and comps to deliver the best customer experiences.
* Ensure all content follows style guide, editorial, SEO, and accessibility guidelines as well as AT&T brand voice and tone.
* Support scrum teams and collaborate with designers, product managers, developers, business partners, and legal to regularly release new features.
** Core competencies & requirements
*** Bachelor's degree in English, communications, journalism, or equivalent experience.
* Portfolio of UX content that demonstrates an understanding of product design processes and showcases content decisions.
* Five+ years’ mid-level experience in UX writing or content design for a consumer audience, with some experience managing content projects independently.
* Two+ years’ experience in content strategy balancing user testing, industry research, and other analytics for marketing and business needs.
* Five+ years’ experience writing UX for digital spaces (e.g., e-commerce sales flows, mobile apps, support articles, account management flows).
* Exceptional collaboration skills and comfortable guiding stakeholders through customer journeys.
* Experience writing or editing microcopy, including error messages, button labels, or status messages.
* Strong attention to detail and a knack for communicating complex concepts clearly and concisely.
* Agile or development cycle experience (one+ year preferred).
* Experience with design tools (e.g., Figma, Sketch, or Adobe XD) and project management systems (e.g., Jira, Azure Dev Ops, or Workfront) a plus.
* Experience with conversation design a plus.
** Education/

Experience:

** Bachelor’s degree (BS/BA) desired. 3+ years of related experience. Certification is required in some areas.

Our
** Senior Content Strategist
** earns between $130,700 - $196,100 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
** Joining our team comes with amazing perks and benefits:
*** Medical/Dental/Vision coverage
* 401(k) plan
* Tuition reimbursement program
* Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
* Paid Parental Leave
* Paid Caregiver Leave
* Additional sick leave beyond what state and local law require may be available but is unprotected
* Adoption Reimbursement
* Disability Benefits (short term and long term)
* Life and Accidental Death Insurance
* Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
* Employee Assistance Programs (EAP)
* Extensive employee wellness programs
* Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
* AT&T internet (and fiber where available) and AT&T phone

If you’re ready to…