Field Office Technician - Secret or -Secret Clearance

Provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks. Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies. Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.

• Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field
• Four (4) years of experience in IT and/or field/user support roles.
• Must have strong technical knowledge of hardware, software, and network troubleshooting, and experience with IT equipment setup and maintenance.
• Possess strong problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.
• Must be proficient in remote support tools and ticketing systems
• Must be willing to travel.

• CompTIA A+
• Microsoft Certified:
  Modern Desktop Administrator
• CND
• GFACT
• GSEC
• Security+

• Familiarity with USACE IT environment and policies is a plus.

S2i2 is a growing company with a supportive and inclusive culture and many opportunities for professional development and growth. We have created a supportive, family-like work environment where contributions are recognized. Regular company updates and open lines of communication with leadership fosters collaboration within the company.

• Support to achieve professional certifications and degrees
• Leadership that is accessible to all employees
• Regular company updates
• Client networking social engagements
• Monthly team-building activities (past examples: Top Golf)
• Supporting our community - including veterans

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.