Assistant Manager of Perishables

Assistant Manager of Perishables

At Hy‑Vee, our people are our strength. We promise “a helpful smile in every aisle.”

Job Description

Job Title: Assistant Manager Store Operations;
Assistant Manager Perishables;
Assistant Manager Health Wellness Home

Department: General

FLSA: Exempt

General Function: Supervises and coordinates the activities of employees. Ensures that customer’s needs are met.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and

Reports to:

District Store Director;
Store Manager

Primary Duties And Responsibilities:

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by:
  • Escorting them to the products they’re looking for
  • Securing products that are out of reach
  • Loading or unloading heavy items
  • Making note of and passing along customer suggestions or requests
  • Performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service.
• Responsible for perpetuating the fundamental values of the Hy‑Vee culture.
• Oversees proper training, handles employee issues, and coordinates disciplinary procedures when necessary.
• Assists management in determining specific pricing and blends.
• Determines location of ads and promotional displays, ensures product quality and quantities.
• Ensures the store standards for customer service, employee relations, and overall departmental profitability are met.
• Ensures compliance with store accounting procedures and reports potential problems.
• Oversees building/ground maintenance and all store sanitation and cleanliness to ensure they meet with the store directors and company’s guidelines.
• Uses and understands all hardware and software technology in the store.
• Assists in forecasting and reviewing the store labor schedule with the store director’s guidelines.
• Evaluates employee performance to recommend personnel actions.
• Trains and enforces safety procedures to provide a safe and healthy work environment.
• Works safely to prevent on‑the‑job injuries, fills out first report of injury, and assigns duties according to restrictions.
• Directs the ordering of merchandise in their respective areas.
• Coordinates compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
• Assists with replenishing shelf product, designs and constructs displays.
• Confers with employees and assists in solving problems affecting job duties, productivity, and established policies and procedures.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and works expected number of hours.

Secondary

Duties And Responsibilities:

• Determines the motivational needs of employees and provides the appropriate environment.
• Recruits and interviews job applicants to recommend or determine employment.
• Stays current with market trends and information.
• Provides continuous education for existing store employees regarding new and updated company policies.
• Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.
• Pursues retail educational opportunities and continuing education whenever possible.
• Works with department heads and other designated personnel regarding schedules, labor issues, product purchasing, and merchandising.
• Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel.
• Handles cash registers.
• Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities And Worker Characteristics:

• Must have the ability to solve practical problems; interpret instructions.
• Ability to do arithmetic calculations involving…