DSHS SCC Food Program and Support Services Manager

Good operations start with a team that can count on each other.

As the Food Program and Support Services Manager, you'll lead food and custodial services that residents and staff depend on every day. Your challenge is to keep those services reliable while building a team that can handle changing priorities, solve problems, and take ownership of its work. That means filling vacancies, developing people, and strengthening relationships across departments.

The opportunity is to build something that lasts.

You enjoy developing people as much as managing operations. You set clear expectations, coach different personalities, and know when to step in or let others lead. You're comfortable with days that don't go as planned and understand that being present, building trust, and working across departments are essential to getting results.

are about learning the operation and earning trust. You'll get to know your team, understand staffing and service needs, and build relationships with other departments. From there, you'll begin filling vacancies, strengthening daily operations, and helping staff become more confident and independent.

Within your first year, success means reliable services and a fully staffed team that can manage daily operations without depending on you for every decision.

And there's life outside of work to consider. Steilacoom offers a quieter waterfront setting, parks, and views of Puget Sound. If you enjoy being near the water and spending time outdoors, the area has plenty to offer. This is an onsite position, Monday through Friday, 8:00 a.m. to 4:00 p.m. The role also requires willingness to travel by ferry and bus daily, so the commute is an important part of deciding whether this opportunity fits your life.

• Lead food and custodial services to maintain reliable daily operations.
• Manage staffing needs and work toward filling vacancies.
• Coach and develop employees to work confidently and independently.
• Set clear expectations and help staff take ownership of their work.
• Plan and manage program operations and budgets.
• Adjust priorities as operational needs change.
• Build relationships across departments to coordinate services and solve problems.
• Improve efficiency and strengthen continuity of operations.
• Model accountability, teamwork, and respectful communication.

Required:

• Four years of experience in institutional management, hotel and restaurant administration, and/or business administration.
• Four years of supervisory experience, including program planning, execution, and budgeting.

Preferred:

• A bachelor's degree in food management or hotel/restaurant administration.
• Experience with integrated software systems such as Computrition and Temp-trak.
• Knowledge of Washington State procurement and management systems, including supply acquisition and accounting procedures.

Email recruiter Kris George rge.gov and reference job number 08300.

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged…