Quality Assurance Manager

The QA Manager works closely with the Director of Food Safety & Product Development to directly oversee the activity of the QA department and monitor food safety as well as monitoring the quality practices of 300 production associates. The QA Manager will staff and maintain a food safety team focused on product safety, quality and reliability for Frick’s products and processes.

Salary Information:

Commensurate with experience.

Essential Functions:

• Ensure all HACCP, GMPs, sanitation preventive controls, supply chain preventive controls, and all other prerequisite food safety standards are met and routinely updated according to USDA and company requirements.
• Work with USDA inspectors on a daily basis to meet all regulatory requirements.
• Responsible for on‑going maintenance of the Food Safety and Crisis Management Plan. Must be able to identify deficiencies and implement new strategies.
• Oversee pre‑operative sanitation review function to ensure monitoring, corrections, and verification.
• Oversight of pathogen environmental monitoring program.
• Lead/oversee all food safety and product audits conducted by USDA, third‑party agencies (GFSI), and customers.
• Ensure complete traceability of incoming raw materials and finished product while managing lot code tracking and written recall program.
• Collecting and shipping samples for sales department.

• Lead the development and execution of food safety and quality programs to support the organization’s goals.
• Implement and maintain quality checks & product records in Red Zone software.
• Maintain detailed records of product quality checks, process controls, procedures, internal audits, etc. for regulatory and audit compliance.
• Ensure all QA checks are correctly completed and all non‑compliances found have had the correct action taken and signed off.
• Track and manage product returns and hold processes.
• Review & track customer and consumer feedback. Respond to consumer safety and quality concerns.
• Identify and analyze issues, defects, and other opportunities; recommend and facilitate solutions.
• Responsible for the leadership, training/development, and motivation of QA Team.
• Communicate quality standards and parameters to suppliers, QA staff, production associates, and other appropriate staff.
• Actively and cooperatively participates in team collaboration efforts to improve common workflows, procedures, and tasks to increase efficiency and assure stakeholder satisfaction.
• Collaborate with production, procurement, and R&D teams to ensure quality of raw materials, work‑in‑process (WIP), and finished products.

• Oversee incoming raw material (raw meat) audits and documentation.

• Maintain document control system for all QA‑related SOPs, records, forms, and procedures.
• Oversee employee training programs on food safety and quality procedures, including refresher training and onboarding.
• Coordinate mock recalls, crisis simulations, and incident reviews to ensure preparedness.
• Maintain updated risk assessments (biological, chemical, physical hazards) for all production processes.
• Detail oriented with excellent time management skills with a proven ability to meet deadlines in a fast‑paced environment.
• Display strong organizational skills and attention to detail with strong problem‑solving skills.
• A general understanding of yields, overpacks, labor costs, waste control, efficiencies, inventory control, and worker safety.

• Deep understanding of food safety regulations (USDA, HACCP, GMPs, FSMA, GFSI standards).
• Proficient in quality assurance methodologies including SPC, internal audits, environmental monitoring, and sanitation validation.
• Experience with traceability, recall programs, and preventive controls.

• Strong team leadership and coaching skills, including performance management and employee development.
• Ability to build a high‑performing team and foster accountability.
• Inspires a culture of food safety, quality, and continuous improvement.

• Excellent written…