Operations Manager

Overview

Operations Manager role s position is onsite in Washington, North Carolina and reports to the Global Operations Director.

• Actively Analyze Key Performance Indicators for operation and adjust/implement lean manufacturing and quality processes and systems leveraging ITW Toolbox – PLS, 80/20, etc., and related world class manufacturing improvement techniques to achieve operational excellence and optimal P&L improvement.
• Direct operational strategies to continuously deliver exceptional customer service.
• Drive improvements in customer-facing metrics (on-time delivery, quality, lead time) and deliver best-in-class operations around production efficiency and safety. Drive continuous improvement and waste reduction initiatives.
• Champion the ITW Leadership Development framework, developing talent within the location. Identify and develop key leaders for future roles.
• Manage direct reports to maximize individual, team and organizational effectiveness.
• Provide visible leadership on the production floor to maintain accountability, morale, and a professional work environment.
• Support new product development and modifications with engineering support for design, process, and validation functions.
• Lead, develop, and implement policies and procedures that support and drive annual plan and long-range plan (LRP).
• Direct the resolution of operational, quality, and maintenance issues to ensure effective cost management and prevention of delays.
• Analyze productivity and capacity utilization, including outside processing.
• Ensure specified standards of production output and quality are maintained in line with production schedules.
• Supervise, hire, evaluate performance, and maintain morale and effectiveness within the workforce; exercise supervision both directly and on a delegated basis.
• Recommend capital expenditures for new equipment, including justification data and evaluation of equipment capabilities.
• Review and modify or scrap molds, machines, and tooling to address production problems through appropriate approvals.
• Consult with Manufacturing, Sales, Pricing, and Project Engineering teams to resolve quality, cost, or major order issues of a sensitive nature.
• Attend production and quality meetings; review and address product quality complaints and take corrective actions.
• Prepare a Production operating budget for review and incorporation into the divisional budget; monitor conformance to budget and review variance statements to identify improvements.
• Keeps up to date on developments, processes, materials, and equipment in plastics and assemblies.
• Resolve personnel problems in coordination with supervisors and Human Resources in accordance with policies and procedures.
• Other tasks and duties as assigned.

• Education/
  
  Experience:
  
  Bachelor’s degree (B.A./B.S.) in Business/Engineering or Technical concentration or equivalent ITW experience;
  Master’s degree a plus.
• Minimum 5 years of management experience leading large, growing lean manufacturing operations.
• Injection molding experience a plus; medical industry experience a plus.
• Ability to develop performance levels to achieve operational excellence; strong time management, prioritization, and project management skills.
• Ability to develop and implement strategies; strong business analytics with an 80/20 mindset.
• Strong financial acumen including budgeting, sales, and business development.
• Proven ability to improve efficiency with operational plans; ability to manage complexity and change; decisive leadership.
• Excellent interpersonal, communication, and presentation skills; experience with remote staff.
• Ability to earn respect and trust, collaborate with colleagues, and create a results-driven, team-oriented environment.
• Self-motivated and able to motivate others; ability to identify and develop future leaders/managers.
• Willing to travel; primarily domestic and occasionally worldwide.

This compensation range is provided as a reasonable estimate based on experience and education. Pay range: $120,000 - $155,000 annual salary plus 15% AIP bonus eligibility.

Benefits for this role can be seen by visiting ITW employee site. In addition, employees may qualify for vacation, sick, and holiday benefits.

• Vacation - up to 120 hours in the first year
• Sick - up to 40 hours in the first year
• Floating Holiday - up to 8 hours in the first year
• Holiday - 10 paid holidays per year

ITW is an equal opportunity employer. We value diverse perspectives and create workplaces where everyone can develop their careers and perform to their full potential. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by law.