Delivery Specialist

Delivery Driver (05578)
-1304 John Small Avenue Overview

Responsible to perform a variety of specific duties at the store and outside locations. Operates and maintains a delivery vehicle consistent with company policy. Prepares merchandise for delivery, delivers, installs, and demonstrates merchandise in the customer's home. Performs a variety of customer service functions; strives to serve the customer professionally at all times.

• Operate vehicles safely on public roads between store locations and customers' homes; maintain the vehicle's condition by completing the vehicle inspection checklist.
• Secure and maintain the company issued tools.
• Observe all state and federal traffic laws and wear a seatbelt while in the company vehicle at all times; wear OSHA required equipment consistent with moving merchandise.
• Call customer and complete pre‑delivery checklist.
• Cleans, checks, and tests merchandise before loading.
• Learn and comply with the company's loss prevention program by working in a safe manner; identify, report and resolve unsafe conditions that may result in property damage or personal injury.
• Inspect the delivery vehicle daily to diagnose defects and keep it performing properly.
• Load and unload merchandise, also unbox, set up, display, clean, touch up, repair, refurbish, test/check returned products and services merchandise as needed.
• Deliver and return merchandise with proper use of shipping blankets and tie‑downs to secure the merchandise.
• Pick up repossessed merchandise from customers' homes as instructed by management.
• Use a dolly to safely deliver merchandise; use a delivery checklist to ensure the merchandise is properly installed/demonstrated; maintain vehicle security and ensure that the customer is completely satisfied.
• Follow the daily delivery schedule.
• Perform minor service calls and repairs.
• Remove and dispose of packing materials.
• Use all customer service satisfaction methods.

• Cleans and maintains showroom, office areas, restrooms, front and back of store, windows, light fixtures, walls, floor carpet, dumpster area, and furniture as needed.
• Maintains cleaning supplies and equipment; notifies management concerning need for repairs.
• Assist store manager in store maintenance and display.

• High school education or GED.
• Ability to lift up to 75 lbs.; 200 lbs. with the aid of a dolly or the assistance of another person without sustaining personal injury or damaging the merchandise.
• Ability to read tags, instructions, maps, documents.
• Clean, valid driver's license – ability to be DOT certified if required.
• Mechanical ability to install and service home appliances, electronics, etc.
• Ability to work flexibility involving work hours, including weekends.
• Ability to communicate effectively with customers and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
• Ability to plan and organize daily work activities and work independently in absence of supervisor.
• Ability to lift, bend, stoop, kneel, sit, stand, walk.

• Works indoors in a controlled environment. May be exposed to dust and airborne particles.

• Entry level

• Full‑time

• Distribution and Supply Chain

• Truck Transportation