Commercial Parts Pro Store

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth, and partners with the GM to manage team members. The position requires expert knowledge of automotive systems and parts, the ability to source parts from multiple suppliers, and the ability to direct drivers to ensure timely and accurate delivery.

This is a full‑time role.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with the GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft Word and Excel effectively
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

High school diploma or general education degree (GED).

ASE Certification Preferred, but not required.

Walking or standing predominately, ability to talk, hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 pounds and occasionally up to 100 pounds. Requires close vision, distance vision, color vision, depth perception, and ability to adjust focus.

The work environment is predominantly indoors but occasionally outdoors exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. Employees are occasionally exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability, or any other federal, state or local protected class.