Person In Charge; PIC) Grand Coulee

Retail Store Clerk

Key Responsibilities & Accountabilities:

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.
• Maintains high level of familiarity with company policies and procedures.
• Supervises the sales floor to monitor service and replenishment of products.
• Replaces stock in displays surrounding the checkout area.
• Assists in maintaining a clean and safe work environment within the store.
• Assists other cashiers with computer, register, and scanner problems.
• Responsible for performing basic office functions to assist customers and personnel.
• Operates electronically scanning cash register to total customers' final bill.
• Receive payment for customer purchase and count back correct change.
• Bag groceries in paper, canvas, or plastic bags. Lift bags into grocery cart. Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
• May be responsible for completing close of day function in the office.
• May be responsible for counting out of stock product.
• May count tills when other cashier-checkers leave.
• Other duties as assigned.

JOB RELATED

QUALIFICATIONS:

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Desired:
  Prior experience as a clerk or manager.

SUPERVISORY RESPONSIBILITIES:

All store employees during the absence of the Store Director or Assistant Store Director.

PERMITS/LICENSES:

Varies depending on store location and state/county requirements.

WORK ENVIRONMENT:

%
Inside: 100%%
Outside:
Rare

Temperature Extremes: N/A

Chemicals:
Seldom (mild detergents or glass cleaner)

MACHINES, TOOLS, AND EQUIPMENT:

six-wheeled cart, grocery cart, box cutter, pens and pencils, spray bottle, rags, mops, broom, telephone/intercom, cash register, credit card scanner, computer, pallet jack, bailer

PHYSICAL DEMANDS:

Constant (over 70%)

Frequent (30-70%)

Occasional (10-30%)

Seldom (1-10%)

Lifting:

Constantly lifts 1-10 lbs. Frequently lifts 11-20 lbs. Seldom lifts 21-35 lbs.

Carrying:

Occasionally carries 1-10 lbs. Seldom carries 11-50 lbs.

Pushing/Pulling:

Constantly pushes/pulls 1-10 lbs. Occasionally pushes/pulls 11-20 lbs.

Reaching:

Constant knee to shoulder reaching. Seldom overhead and at or above shoulder level reaching.

Standing:

Constant standing while on job. Sitting allowed on breaks.

Walking:

Frequent walking while on job.

Climb/Balance:

Seldom. May use step stool while stocking/facing product on high shelves.

Trunk Functions:

Frequent neck rotation and bending of head. Occasional bending/stooping, twisting, crouching, and squatting. Seldom kneeling.

Upper Extremity:

Constant handling/grasping and repetitive motion while checking, facing, and replacing stock. Frequent fine finger manipulation.

Vision:

Use of peripheral vision and depth perception to move around store and push carts in aisles. Near vision used to operate scanner, make change, and troubleshoot equipment.

Hearing:

To converse with customers, provide service, and receive questions from employees and customers. Answer pages and telephone.

Speech:

To respond to customers and employees and use intercom/telephone.

Safety – Sensitive Position:

Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

Union and Non-Union : "The pay range is $17.38 to $19.71 per hour, but no less than the local minimum wage. Starting rates will vary based…