Lead Septic Technician

Camano Island, WA
· Full-time · $31–$38/hr depending on proven skill

You've done this work for years. Now we need the person who makes other technicians good at it — while still running jobs yourself.

You stay on the tools. You run your own jobs — inspections, pumping, diagnostics, repairs — and you bring in revenue every week. You also lead the technicians who work beside you.

• You're the call when a tech gets stuck. When a diagnosis doesn't land on a clear cause, our technicians stop and call. Today that call goes to the owner. Your job is to take that call.
• You build technicians. You take a new hire with no septic experience and turn them into a revenue producer, using our written standards, checklists, and sign-offs.
• You sign off the work. You check jobs against the standard and sign off technicians as they prove each skill.
• You have the hard conversations. When a technician misses the standard, you tell them, plainly and kindly, and you write it down.
• You learn installs. You work installs beside the owner and learn to run them.

You lead the technicians. You don't run the office, the schedule, or the whole company. That's not this job.

Every homeowner has a problem under their feet they don't understand, and they're stressed about it. You're the guide — calm, clear, with a plan — who makes it right and makes it make sense. Now you also teach every technician you lead to do the same.

Ask a Summit Professional what they do for a living, and they won't say "I pump tanks." They'll say: a house without a working septic system is just a campsite — I'm the person who keeps it a home.

• We don't sell, we serve — we give people a clear choice. You lay out the options with the plain truth. The customer makes the call. You're at peace whichever way they go.
• We work for a mission, not commission. No commission. No quotas. Nobody oversells a neighbor.
• We earn the right to be recommended. One job, one customer at a time.
• We train for your property, not on it. No technician fumbles at a customer's home. As lead, you're the one who makes sure of that.

• Pumping and inspections — solo, complete, documented
• Diagnostics — to root cause, not just symptoms: pumps, floats, transducers, headworks, risers, cleanouts. A symptom is not a cause, and you know the difference.
• Repairs — done right the first time, callbacks near zero
• Teaching — you've shown someone else how to do this work, and they got better

We'll ask you to prove it, not tell us about it. You'll work a real day with us before any offer.

It's physical. Outdoors — rain, heat, cold. You'll be held to a standard most companies won't set, and you'll hold others to it too. That means hard conversations, written down, every time. Experience earns you this role — it doesn't exempt you from the Standard.

We're small, and we're building our systems right now. You won't plug into a polished machine; you'll help build it. If you need a finished playbook handed to you on day one, this isn't your mountain yet.

• You tell the homeowner the truth even when it costs a sale.
• When something goes wrong, your first words are "That was me. I've got it."
• You write down what actually happened, even when a vaguer report would be easier.
• When someone shows you a better way, you do it that way on the very next job.
• You'd rather teach a technician to fix it than fix it for them.

• You ease off when no one's watching.
• You hear a correction and defend instead of adjust.
• You'd rather do it yourself than teach someone else.
• You avoid…