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Family Services Advocate Level I or II

Job in Colville, Stevens County, Washington, 99114, USA
Listing for: Rural Resources Community Action
Full Time position
Listed on 2026-10-16
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 22.1 - 23.9 USD Hourly USD 22.10 23.90 HOUR
Job Description & How to Apply Below
Location: Colville

Family Services Advocate Level I Or II

We're pleased to announce an opportunity for the position of Family Services Advocate Level I or II, within the Early Childhood Education department.

Location:

Colville, WA

Status:
Full-Time

Wage Range:
Level I: $20.27-$21.93/hr / Level II: $22.10-$23.90/hr

Position Summary:

Provides information, assistance and comprehensive case management services to individuals and families. Assesses needs, develops and monitors implementation of service plans, makes appropriate referrals and serves as a client advocate with other service providers. Service areas could include youth/family/parenting/elder services, employment/training, emergency/transitional housing, and health/nutrition. Requires knowledge of related community resources and the laws and regulations specific to the area of service.

Benefits Information:

  • Medical and Dental insurance options for employees and families
  • Vision and Life insurance as well as other auxiliary insurance options
  • 403(b) retirement plan with up to 6% matching contribution
  • Health Savings Account and Flexible Spending Account options
  • 8 hours paid vacation per month during first year of employment
  • 8 hours paid sick leave per month
  • 12 paid holidays per year

General Responsibilities (Essential Functions):

  • Complete the initial interviews with the client and their family to assess the client's eligibility for services.
  • Recruit, enroll and provide orientation to families to ensure full enrollment and active participation, while following all applicable state and federal laws and requirements.
  • Gather relevant and useful data from the client, family, other agencies, and so on to formulate a needs assessment of the client and their family.
  • Assemble and guide group discussions and decision-making sessions among relevant professionals and program representatives, the client and their family, and significant others to formulate goals and design an integrated plan.
  • Provide support and guidance to the client and their family as they manage any challenges, crises and/or conflicts that may arise as they navigate their plan and provided services.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (general responsibilities).

Requirements

Knowledge, Skills & Abilities:

  • Knowledge of social service delivery principles and practices. Knowledge of community resources available.
  • Knowledge of federal, state and local policies, procedures and regulations applicable to area of assignment.
  • Ability to analyze and evaluate family needs, set goals and objectives with families and work with families to develop action plans in response to needs and interests.
  • Basic word processing and data entry skills.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to establish and maintain effective working relationships with enrolled families, staff, other agency personnel and the general public.
  • Ability to motivate families to fully participate in the Early Childhood Education Program.
  • Knowledge of tribal resources and ability to interface appropriately with those services.

Required Education Or

Experience:

Family Services Advocate Level I:

  • A Family Services Credential

Or

  • Willingness to complete a Professional Development Plan to obtain a Family Services Credential within 18 months of hire

And

  • 1-2 years of experience preferred

Required Certification & Licenses:

  • Valid driver's license in state of residence.
  • Access to reliable transportation.
  • Auto insurance in the amount required by the State of Washington.
  • Physical examination within three weeks of employment.
  • First Aid & Infant/Child CPR Card within 30 days of employment
  • Food Worker's card or acquire within 30 days of employment
  • Acceptable completion of a criminal history background check.

Physical Demands And Work Environment:

  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, and keyboard reach.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting is required (up to 25lbs.).
  • Ability to uphold the stress of traveling.
  • Regular, predictable attendance is required.

The work environment characteristics described are what is encountered while performing the essential functions of this job.

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a…
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