Case Manager Job Davenport Washington USA,Social Work

Position: Housing Case Manager
Location: Davenport

We're pleased to announce an opportunity for the position of Housing Case Manager
, within the Housing department.

Provides information, assistance and comprehensive case management services to individuals or families. Assesses needs, develops and monitors implementation of service plans, makes appropriate referrals and serves as a client advocate with other service providers. Service areas could include youth/family/parenting/elder services, employment/training, and emergency/transitional housing. Requires knowledge of related community resources and the laws and regulations specific to the area of service.

Benefits

Information

Medical and Dental insurance options for employees and families
Vision and Life insurance as well as other auxiliary insurance options
403(b) retirement plan with up to 6% matching contribution
Health Savings Account and Flexible Spending Account options
8 hours paid vacation per month during first year of employment
8 hours paid sick leave per month
12 paid holidays per year

GENERAL RESPONSIBILITIES (Essential Functions):

Complete the initial interviews with the client and their family to assess the client's eligibility for services.
Emergency Shelter intake and placement.
Gather relevant and useful data from the client, family, other agencies, and so on to formulate a housing assessment of the client and his or her family.
Monitor adherence to the plan and manage the flow of accurate information within the action system to maintain a goal orientation and coordination momentum.
Assists customers to access resources via direct assistance and/or referral.
Provide information to help the client and their family in situations of crisis and conflict with referrals to service providers.
Provide ongoing emotional support to the client and their family so they can cope better with problems and utilize professional and complex services.

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (general responsibilities).

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of the dynamics of social service delivery principles and practices.
Knowledge of crisis intervention and counseling principles and practices.
Ability to prepare reports, correspondence and documentation.
Ability to comprehend complex documents and concepts.
Ability and willingness to maintain client confidentiality.
Ability to understand and apply federal, state and local policies, procedures and regulations applicable to the area of assignment.
Capable of analyzing and evaluating client needs and development and implementation of corrective action(s) to resolve issues.
Ability to communicate effectively, both orally and in writing, including public presentations.
Ability to establish and maintain effective working relationships with agency staff, partner agencies, and general public.
Knowledge of computer applications including MS DOS, MS Word, MS Excel.
Ability to access and egress non-ADA facilities and homes.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in human/social services or related field and two years relevant experience either paid or as a volunteer.

Any combination of education and experience which would provide the applicant with the desired skills, knowledge, and ability required to perform the job.

REQUIRED CERTIFICATION AND LICENSES:

Valid driver’s license in state of residence.
Auto insurance in the amount required by the State of Washington.
Access to reliable transportation.
Acceptable completion of a criminal history background check.
-Additional training for program specific purposes will be required after hire

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met to successfully perform…