Business Process Specialist, Surety

Employer Industry: Insurance Brokerage

• Salary up to $108,500
• Performance-based incentives available
• Generous time off, including personal and volunteering days
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

• Collaborate with the Business Process Leader to design and implement standardized workflows across the organization
• Define requirements and redesign best-in-class business processes, workflows, and data standards
• Document and maintain procedures and business process artifacts for training and reference
• Create client deliverables and lead training efforts related to business processes
• Participate in working groups to ensure alignment with national and regional representatives

• Minimum 3-5 years of experience in the insurance brokerage business
• Understanding of the insurance brokerage business
• Proven critical thinking, analytical, and problem-solving skills
• Experience in process improvement and workflow refinement
• Ability to work collaboratively with cross-functional teams

• Experience working with an agency management system
• Ability to challenge the status quo and recommend business process improvements
• Demonstrates a bias for action and commitment to achieving sustainable results

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