Salesforce Business Solution Architect

• Medical Insurance, Dental Insurance, Vision Insurance

Executive

Join a technology-focused environment where you can influence enterprise CRM strategy and deliver solutions that directly improve

• Salesforce App Development
• CRM Configuration

The Salesforce Business Solution Architect is responsible for designing scalable Salesforce solutions that align business objectives with technology capabilities. This role works closely with business stakeholders, Salesforce administrators, developers, product owners, and technical teams to understand business challenges and create effective solutions across the Salesforce ecosystem.

The architect will lead solution design, define business processes, evaluate Salesforce capabilities, and ensure that proposed solutions are scalable, secure, maintainable, and aligned with enterprise architecture standards.

• Lead Salesforce solution architecture and business process design.
• Translate business requirements into scalable Salesforce solutions.
• Collaborate with stakeholders to understand business objectives and priorities.
• Design solutions across Sales Cloud, Service Cloud, Experience Cloud, or other Salesforce platforms.
• Define data models, integrations, workflows, and automation strategies.
• Evaluate Salesforce features and recommend appropriate solutions.
• Develop solution architecture documentation and technical roadmaps.
• Partner with developers and administrators during implementation.
• Ensure solutions follow Salesforce governance and security standards.
• Support testing, deployment, release planning, and post-implementation improvements.

• Strong knowledge of Salesforce platform capabilities
• Business process analysis
• CRM strategy and design
• APIs and enterprise integrations
• Workflow and automation design
• Strong communication and presentation skills

Bachelor’s degree in Computer Science, Information Systems, Business, Engineering, or a related field. Salesforce certifications such as Salesforce Application Architect, System Architect, or related credentials are highly desirable.

Company address:
Nashville, Tennessee, United States